Haines Ferry Terminal

I used the Alaska Marine Highway for a one way from Skagway to Haines on foot (no car).

Unfortunately, I would NOT recommend using this service to pedestrians from Skagway to Haines. The Haines ferry terminal is 4 miles from town and there are competitors (fjordlines, the fast ferry) that have equivalent prices but that dock right in town.

Unfortunately the Alaska Marine Highway ship was fairly dirty as well - lots of garbage strewn about in the upper deck seating area. I would not use this service unless you needed to take a vehicle across.

Terminal personnel did a good job. Everything was done efficiently. It amazes me how other reviews are based on the services of the ferry. That has nothing to do with the terminal. But for the record, I enjoyed the ride on Tazleena. Curious, though, why the ship's home port (named on the stern) is Valdez, Alaska, when it ferries between Haines, Juneau, & Skagway.

It is a small terminal. Smaller than Juneau. A check in/out area with a few attendants. Show your ferry pass and ID to board. There is a medium parking lot area with a place to walk along the road or to a small shelly beach area.
Friendly but business Like attendants. There is a lighted dome clear walkway from the larger boats/cruise ships. I believe Juneau has a medium size welcome building in parking lot, not Haines. Not 100%. Check.

Literally used this service so many times, I don't know what some people in Juneau would do without them. Never had a single problem!