United States Postal Service, Washington DC

This fulfills the basic functions of a post office, but the staff do not go out of their way to help you in any way.

Would give a 0 rating. Rudest staff (the african american females at the counter) ever encountered. The mailwomen, just as rude, ignore redelivery requests. Employing them does more harm than good.

The two ladies who were working that day, do not have any education, training or intelligence to perform their function.
Specifically, the lady who helped me, was unwilling, everything I asked was a problem.
The postal service must carry out a greater selection of workers.
Terrible level of person and intellect.
It's sad to see the deterioration in the quality of postal services.

Its disrespectful and not professional to yell at people…I had an unpleasant experience with Ms. Tensley this morning.hopefully she revise her attitude

Always closed earlier 1 hour. Law said close at 5 but they always closed at 4pm. Horrible service

Needed to buy just two postcard stamps! Breanna was patient, kind, and ready to assist me! Will stop here again if I’m in the area! Just remember to be kind to all the USPS employees and hopefully they will return the favor!

Website says the lobby and PO Boxes are available until 1pm on Saturdays. The front door says it’s only open until noon. Get your act together, USPS.

The postal worker took my packages from the dropbox inside and put them outside.all because i brought a bike inside the store.since when is a bike a safety hazard?

I’m afraid of the people who work here. Every time I have to go in, I expect to be fussed at at for something I didn’t understand. I’m sorry, I’m trying to follow instructions, please don’t be mad today, please don’t yell at me again. It’s truly anxiety-inducing and I try to go to other branches when I can.

Absolutely the worst customer service, especially the middle aged african american female at the counter on Tuesday.

Most miserable people behind that counter I’ve ever encountered. I felt like i was at the airport which should not be the case. The one by the watergate mall, the employees are the same way. What is up with these people. If you don’t like your job then get a new one because customer service isn’t for you.

You know it’s bad when you, the customer, are more friendlier than the people who actually work in the establishment. Very, very rude black ladies that work in here (never any different type of race or gender). They should get some more diversity, as everyone one of them acts like they hate their job towards the customer but laugh and smile amongst each other. I also had some sentimental letters that never reached their destination after sending them out last month from here.