Express Septic & Drain Cleaning, Boise ID

Quick appointment within 24 hrs. The service tech Isaiah was friendly and did a great job. My only complaint is that we were not told of a 3% service fee for using a credit card. Would have paid with a check if we had known. Didn’t see charge until we got our email receipt.

The technician was outstanding, and the service was offered at a very quick response time. I would personally recommend this company with the highest rating

Isaac W was AWESOME! He did a great job. Very personable and great attitude. It was dark so we brought out construction lights so he could see. I would recommend him and Express Septic for that extremely dirty job!

Express is always on time; communication is great and they always do a good job protecting our property. The guys are always friendly and knowledgeable and pricing is very fair.

I Highly recommend Express Septic Pumping. I had an appointment set up with them, then on the day of the appointment they had several challenges arise that would have required the appointment to be postponed. But, they went above and beyond all expectations and were still able to get me taken care of that day. It's getting pretty hard to find that good of customer service. Also, I had called a couple of other places first and was given a ball park of a month away for an appointment. Express was able to schedule me in, in less then a week. They will definitely be my first call next time.

Exceptional is a good descriptive word for all the folka at Express Septic Pumping, from the first call to butening up the last of business, their professional, personal.
Thank you I will hire you again!

Isaiah was very professional and patient especially since I had meetings and missed his first call. This is our first home with a septic tank. Chloe and Isaiah were very informative. We will definitely give them a call when we need our next service.

We called Express Septic Pumping in a flurry as our septic backed up the day before we needed to head out of town. They took care of us that same day and went above and beyond! Thankful for their help and expertise - we’ll be a repeat customer!

Update for new pump service:

Making appointment was easy with a simple call. Got the date/time I needed. They followed up with a reminder text the day before, a call from office when the tech was at prior job, and then tech called to let me know he was 10 minutes out. Jason was highly professional and courteous and efficiently took care of the dig/pump/inspect. He explained the process and gave some tips. This was second time I have used Express for my home, and wouldn't hesitate to use again or recommend to others.

Prior review:
Fast, friendly, reasonably priced and professional. Online schedule was a breeze; friendly follow up call within 30 minutes to verify and get more details; and tech arrived in agreed upon window. Technician, Mike, was professional, courteous, and informative. He located lid quickly, dug it up, pumped, evaluated system, and then put all back together. We took him up on recommended enzymes and future treatment plan/schedule. Will recommend to others that need service. Thanks!

Jason was very knowledgeable and easy to work with. They did a good job of communicating when they would be here and what needed to be done.

The Express Plumbing Team was professional and kind. They were responsive and Jason gave a good solid effort to do a good job pumping the tank and accomplished it.

Thanks to the Team.
MT Nuxoll

Poor experience. Scheduled an appointment that we had to have done on that date, (due to selling our home) and moving out of state, but when they didn’t show up, we called and the Office Manager was very rude and tried to tell us they had left a voicemail message saying that they would have to reschedule. When I sent them a copy of the voicemail they left me (which was a message about scheduling my furnace maintenance) they then said they could keep the appointment after all, like they were doing us a huge favor. Will not recommend them to anyone.

Jason was awesome! Jamie in the office is very pleasant to talk with also.
As the work began, Jason ran into an issue with our septic tank, & he handled it with professionalism & took great care of us without taking advantage of making more money than necessary with the unexpected issue.
This is our 2nd time using Express for our septic needs. Each time they've treated us very well!
Thank you Jason & Express!

Our septic backed up and these guys were able to come out same day and pump the system. Jason was as professional as they come, he made sure to stay until we knew for sure what the cause of the backup was and that it was taken care of.

Technician Richie was fantastic to work with. He was professional, knowledgeable, patient with all questions, and willing to work within our comfort level. Much appreciated. Would absolutely recommend.

They did a super great job on pumping out both my septic tanks.the dude was very informative and helpful.thanks so much

They were so responsive and helpful. Very professional and kind on-call individual and service gentleman. The pricing was very reasonable and didn’t cause an extra burden during our emergency needs.

Skylar and Morgan came and pumped my septic. It was the same price as five years ago. They were professional and did a good job in a timely manner.

Quick and efficient service, Mike took the time to show me how the septic tank worked (first time having a septic tank). Will use their service again!

The Express Septic Plumbing team was awesome! They're super responsive, transparent about all costs beforehand, and did a great job. They should be at the top of your list if you're considering having any of your septic tank issues resolved.