Covenant Caregivers - Home Care, Madison MS

Absolutely the worst agency I have ever seen. The first night I had a sitter stay with my dad he asked her to turn the light off because he was ready to go to sleep she told him ‘no’ because she was reading a book. The next night the same sitter decided she would leave her shift early and as a result my dad fell. The next sitter decided to just not even show up for her shift. No one from the agency had the decency to call me the next day. All I got was an email. It’s sad that you put your trust in a company and trust the best care will be provided to your family member. The nurse at the hospital called me herself and told me whoever I was using as a sitter service should be fired because they were completely worthless. I would never trust or recommend this company to anyone.

About a month ago, I was in the process of moving my Dad from Kentucky to Mississippi with home hospice, I had no idea who to contact for sitter service due to never being in this situation before. From the moment I spoke to Mallory on the phone, I knew we were in good hands. There have been 4 different sitters come to our home to care for my Dad and we have only wonderful things to say about every one of them. The staff that answers the phone are friendly and helpful as well. The community liaison was quick to respond to our needs. I would recommend Covenant Caregivers to anyone who would need this type of service.

After meeting my Mother, Mike and Mallory worked diligently until finding the perfect caregivers for her. The caregivers were exceptionally well-trained and compassionate. They answered my many calls and questions, giving detailed information about my Mother's condition. They always included information about her daily activities. Everyone at Covenant Caregivers went above and beyond to give my mother and our family the best care possible.

They are very responsive and respectful. They took great care of my mother and were able to give me some desperately needed peace of mind.

They know just how to help and they genuinely care about the people they look after.

The owner is personally involved and was incredibly patient with my questions and took time to explain things and ease my fears.

I cannot recommend them more highly.

They provide top quality caregivers. She has made a world of difference in the life of my father as well as for me in not having to worry about him while I am away from our home. I would highly recommend this company to anyone that is in need of a caregiver for their love one.

I have worked with Mike Davis and his staff for many years and have found their caregiving service to be very professional and easy to work with. I highly recommend them!

I have recommended clients to Covenant Caregivers and have received positive feedback Mike Davis and his staff care about seniors and their families. They provide excellent service to the Jackson metro area. I would recommend them for my family!

I have known Mike Davis for many years and was pleased to know of Covenant Caregivers when looking for a service from my aging parents. I have recommended this service to a number of friends.

Covenant Caregivers have a dedicated and compassionate team that focus on ensuring that their clients and families are given that first class care in engagement and customer service. The owner Mike Davis is diligent and genuine in serving others and has created a team in his likeness!
A+ company!

Mike and the team at Covenant Caregivers are absolutely top-notch people. Not only do they treat their clients utmost respect and care, but also their community partners. Our company sent all caregiving referrals to Covenant Caregivers and I will continue to do so. Thanks to the CC team for all you do!

Covenant Caregivers was there for us when we needed care for my mother-in-law. It was a very difficult time for our family and they did everything they could to help us through it. We will be forever grateful for their care!

I've worked with Mike Davis, and his team at Covenant Caregivers, for the past nine years in a business relationship. Mike believes in making sure each client is cared for as he would for his own family member, ensuring there is a personal care plan based on each clients' unique needs. He strives to develop relationships with his clients and employees, and to educate and communicate with clients, families, and caregivers so everyone benefits. I also have several friends that have used Covenant for their family's caregiving needs and they all were very pleased with the services and the caregivers Covenant provided. I recommend Covenant Caregivers wholeheartedly!

Everyone from the person who answers the phone and fills your request to the caregivers who show up at the door is committed to excellence. "Sitter" is not what you get. You get a well trained and kind person who treats your loved one as you want them to be treated. Very very pleased.

So I called the office talked with HR (Joyce) about a shift I gave lady the date and she saw exactly what I done instead of telling me to visit the office to get gift card she said she would call me regarding it, in which she didn't call so I called her twice. The thing is I Never had to address a person twice about something they suppose to get done and still didn't get it done. So Hr lady I don't know if you bringing your issues to work, you wanting to retire or you just disregard it but this is a business and you met the wrong person to be unprofessional with. No excuse for as a person or a business!

I would highly recommend Covenant Caregivers. The name says it all excellent CAREGIVERS. Available when you need help. Will work with you in whatever your situation needs are, and with these trying times we need people who care.