Firehouse Subs Silverton, Las Vegas NV

This is our favorite Firehouse Subs and we have been at all of them around town. We could not wait for them to open, because it is such a beautiful location and the closest one to our house. The restaurant is clean and inviting.

They even have a drive thru, which is very convenient.

The service is truly exceptional, right from the start we were greeted with warm and friendly hospitality and setting the positive vibes for the entire experience. We have met one of the owners and she is extremely friendly and passionate about her business and customers. A big thanks to her and her team for making our dining experience outstanding.

Their subs are SO GOOD! Always freshly prepared and the best quality food. The great amount of meat they put into their subs and so well put together makes them so tasty and delicious.
Our favorites are: Hook & Ladder and the Italian subs, but honestly you can’t go wrong whatever you order.

Overall: we had an exceptional customer care and highly recommend this sub shop.

Always great service, and I visit this location regularly.

Workers are always helpful and the sandwiches come out hot and tasty.

My favorite sub for some reason is the Club on a Sub.can't beat it.

U should have to love food and have pride in the fact that every order is 1000% correct!
The orders on your shift of course! Its mind trampling for me to even slightly agree that fast food is difficult! (Unless in probational period) A new hire probationary period at work is a short period of time — usually lasting between one and three months — where employers assess new employees for professional qualities like work ethic, adaptability, cultural fit, and attitude before offering them a permanent role.
It say 2 mac n cheese on the ipad and u give me none. The vibe given was cool n trustworthy but i misread, guess the crew member did also. Gotta check my bags 1000% of the time now. Lesson learned. Feel free to cooy n paste cuz i know someone can relate.ps. They also had to remake a meatball sub twice.all three workers couldnt have been new hires dont mess with night crews

Terrible service. They gave us the wrong order. When we got home 20 minutes away and 15 minutes before they closed, they refused to refund the order unless we brought the food back. I’m not going to waste 40 minutes of my time at 9p at night for your mistake. Will not eat here again.

We received the wrong order and the manager stated that he will not refund the charge unless we bring back the food - they were almost closed so I would have to bring back the food tomorrow. I have never heard of such a policy that would inconvenience a customer to drive back food that they are simply going to throw away anyway. I offered to send them pictures showing that we received the wrong order, but they insisted we needed to bring it in. We did not get the food that we ordered, so it seems like common sense to refund that money.
When we realized we were not getting refunded and would not have dinner tonight if we saved it to return tomorrow, my husband decided to call it a loss and just eat whatever they gave us. He took one bite and pulled out a long hair out of his mouth. Needless to say, we will not be returning to this location.

I giving this place a 1 across the board. I rushed over here after a long day. When I pulled to the drive thu at 5: 40ish to a lit up menu, I was informed that the drive thu is closed. I was confused cause it wasn't 6 yet nor was it 9 pm when they close shop. So I asked if the store was closing? They replied with "No just the drive thru. You can come in if you want. " Then shuts the lights off to the drive thu. I didn't argue with the guy but I was upset cause if everything was shut off I wouldn't have even pulled in. So I then pulled forward to a car waiting on their subs. I can't pull out now it's dark and I could hit something backing up. I'm stuck now waiting for someone to get their sub and now know I'm not getting one. Why even have a drive thu if your going to close it whenever you want. Just don't have one and make people come in! So in the end my day was ruined and I left to the McDonald's down the road.

If you like to be ignored go here, they're not that busy but customer service is really bad, on the drive way too.

The crew at this Firehouse Subs at Silverton is the best! They take extra time to make sure you get the best quality sub made fresh just the way you want it. Thank you for your exceptional customer care!

Very good food and extremely pleasant staff. Nice clean dining room as well with some cold AC. 10/10

These subs are SO GOOD! Definitely coming back when we're in town. Drive thru was convenient

Pretty regular firehouse sub but the staffs are extra friendly and fast. Even one of the staff came up to ask how the food was and cleaned our table as we were done.

Food is always good. But I’m reviewing the service because I thought it was exceptional. Didn’t catch his name but the gentleman from California who appeared to be the manager was so polite and ran the ship smoothly. Props to him. Will be back!

Staff are great. Polite and professional. This sandwich spot actually answers phone calls made to them. Keep up the good work!

Overpriced for what you get. And I don't know what their version of brisket is, but what they have is not even close.

Cute and fun place! Great service, good sandwiches, and an open, clean environment. Budget friendly and great parking options. They also are on Doordash.
My absolute favorite is the New York Steamer. It's so good I could cry. Get the big one, you'll want more later! Always wash mine down with a glass of tea.