Hometown Cleaners, Freehold NJ

They dropped off shirts at my house that i told them are not mine. I used this business many years ago. Now im getting bills that they say I owe. I talked to Bernard the new owner, he said don't worry about it. Now the second bill. I feel if they have shirts that now one picks up they find someone to put the bill on. DONT USE THEM. I would give a no star if i could.

NEW OWNERSHIP
Had such bad experiences here in the past, and used only for delivery/pickup convenience. But now that they’re under new ownership, you’re greeted with a smile and a willingness to help, including the new owner. Night & day from the hostility and annoyance you got before.
Keep it up!

My teenage son went in to pick up a shirt and he handed the lady a 50 dollar bill. She said it was a 20 and gave him the wrong change. I went into the store and said it was wrong and the owner Bernard started checking the camera telling me it was a 20 and that his register only has one 50 bill so that Im mistaken. The other lady was laughing. I know it was a 50 because that is all I had in my wallet and my son asked why are you giving me a 50 when its only 7.50. Bernard Bertrand the owner said that it was my word against theirs and without proof he was not giving me the correct change. Really? Taking advantage of a teenage kid and then calling the customer a liar. I was standing there for 30 minutes while he checked his phone and saying see its a 20 while you couldnt see anything except it was a bill. Stay away from this place they are crooks and the shirt was all wrinkled too!

I've been using Hometown Cleaners for over 10 years. Always friendly. Never had a problem.

I would give 0 (that's ZERO) stars but one star is the lowest. THEY WON'T WEAR MASKS! Therefore, I go to any other cleaners but Hometown Cleaners. Obviously, they don't need my business. I will NEVER go back!

Worst and rudest owner I don't know how they are in business. She will berate her customers.

Excellent service! Thank you so much! Nice to see our youth getting good opportunities with you to enter the workforce too. They’re doing great:)

Avoid this place like the plague! Very unprofessional and rude owner. Spend your hard earned dollars at a place where they respect you like a human being.

They are not following covid-19 nj regulations. The manager on duty basically said she did not care and refused to wear a mask.

I love this place, the front desk help, Vic and Gabby, friendly and fast service, great product, always find my clothes and comforters in great condition, star of the show Abby the Golden Retriever who greets me with a wag and is so well behaved. Wish I could give this place more than 5 stars Won't go anywhere else for dry cleaning!