The Spa at Forrestal, Princeton NJ

Nice hotel, nice area, but some staff are very rude and unprofessional. Michael at the front the front desk canceled my reservation when I told him I was going to be back at a reasonable time with a form he needed and if I wasn’t I would call. When I came back not even over an hour later and asked another employer for Michael he was visibly aggravated and giving the other employer an attitude, waving his hands. When I asked him if he canceled my reservation (which I never said to do) he said yes because I took too long. He then said to rebook a room and walked away from me and never came back. Another employer had to finish my check in since Michael was no where to he found after that.

Reception staff are professional and kind. I got a great facial and magical massage. My massage therapist, Megan, has hands of gold.

Excellent spa, clean facility, the masseuse did a great job, facility was ordinary but the service compensated!

Outstanding. Ashley at the desk was amazing and we talked forever about the way the universe is here for us if we only stop and look. It was also the most wonderful massage I've ever had. The quality and expertise of the masseuse knowing specific body points and meridians made all the difference.

They canceled at the last minute due to an unspecified "emergency. " They made no effort to reaccommodate us at another spa but did offer a future discount and said we could cancel the hotel stay without penalty. They left a voicemail but didn't answer when I called back. When I was trying to book, I found that they don't answer the phone but just return calls. They don't answer the phone, just return voicemail. They are closed Monday through Wednesday even without an emergency.

Staff was very helpful and friendly. The spa was delightful, perfect relaxation I was looking for. Services were great and accommodations exceptional.

Amazing spa service within the hotel. The staff were courteous and professional. The prices are decent for the area. The facilities are clean and well maintained. Highly recommend!

The Spa at Forrestal canceled my appointment for my birthday stating the masseuse scheduled quit. I had booked a weekend at the Marriott just for the spa. Luckily, I found the Tranquility Den of Princeton, a new boutique spa that accomodated me and went above and beyond to make my birthday special (including a 2 hour massage). Forrestal's Spa should have made accommodations in order to keep a client. Disappointing.