Towns Hair Salon, Albuquerque NM

Olivia at Towns did an amazing job on my bob hair cut! I have had short hair for many years now and have been cut by several different hairstylists and Olivia is by far the best. She explained what she was doing every step of the way. I learned more styling tricks from her, even though I thought I knew them all. It was an amazing experience and she has learned a life long client!

The only reason I’m giving this place 2 stars is because at least their customer service skills are good. I went in asking for a cute long bob. I showed the stylist two picture and asked if she could do it. She was so confident she could but just by looking at the results, you can tell she didn’t have a clue. It’s so uneven in a few spots and why tf did she ask my about layers when the pictures didn’t have any? My extreme social anxiety makes me unable to stand up for myself or speak up so I went home looking like a soccer mom thinking “I can make this work”. I have tried different ways and even tried adding my old hair extensions and it still looks so bad. I have cried so much (still do) because this has taken my confidence away. I feel so ugly and my only solution is to get a wig or something until it grows out a bit so someone else can even it out. I’m grateful that they at least returned my money but the damage is done. I’ll have to live with this ugly haircut until who knows how long. I had been here twice but this has made me so unbelievably upset I don’t think I’ll ever come back. First two pics are of my hair after, the second two are what I had shown the “stylist”. Thinking back, all her questions seemed dumb and irrelevant to what I wanted.

Shout out to Jaiden. Love my haircut! Never have had my hair cut dry before. What a difference. I could not be happier. Thank you Jaiden for my cut and your incredible service. One happy customer

Love towns! Olivia is the best! She always listens and pays super attention to detail. I’ve never had a problem getting an appointment within a reasonable time. Highly would recommend!

Took over 2 years for my hair to slowly grow back after Olivia bleached my hair and completely damaged it. All of my hair fell out it was horrible! Never lost so much hair in my life. Thankfully the owner gave me full refund and apologized!

Got an appointment within two hours of calling and ended up getting one of the best haircuts in my very long life. Olivia Ozores listened carefully to what I wanted, gently offered suggestions, and mirrored everything back to me before starting to cut my hair. And so, in addition to getting a terrific style, I had the relaxing delight of feeling heard!

Olivia at Towns saved me when I needed a last minute haircut before traveling. She had a cancellation and I was able to get in. Olivia listened to my ideas and brought her expertise to create a beautiful cut that fit my features perfectly. Also the salon has the best chill southwestern vibes. 10/10 definitely coming back.

Felt like a million dollars after getting 3 inches cut off. Olivia was fabulous, and gave my sisters and I some great local recommendations (we were traveling from Virginia). Make this part of your trip to New Mexico, should you be passing through! And grab some Saint Poncho candles while you are at it.

I had a great experience with the service; the service provider was friendly and professional. However, there was one issue where I requested a blue black hair dye but received a very black hair dye instead. Additionally, I double-checked with the service provider to verify if the color was still the same, she confirmed that it was.

Olivia has always been my hairstylist before Towns and I have always trusted her with my hair from cuts to color she is definitely the one who can get it done, down to a T:)
Olivia has always been passionate about hair and taking good care of her clients. Everything about the experience has always been wonderful! This was my first time at Towns and I just want to say how beautiful everything is in the salon, the vibes, music, the hairdressers! Love it! Would give a 10/10 if I could.:) thanks again liv <3

Olivia did a great job! I forgot my phone at home with pictures of what I wanted. That wasn't a problem because she was able to get it just right based on my description alone. I'll definitely return in the future!