1st Minot Management

I will say the renting experience during my living at one of their properties was good. Now the move out process has been a nightmare. They charge from things that are completed such as carpet cleaning. Try to charge for new flooring when it has been normal wear and tear. When you try to get ahold of anyone to talk about these charges that came after the 30 day move out no one will respond to an email and the people in charge have been unavailable. Renters beware. Video everything on move in and move out.

I would just like to say savana is the best! The whole office crew is amazing but her she didn’t waist no time getting me what I needed! She was kind and helpful call savana if your in need thank you again!

Not impressed.

The Office:
1. They don't check/reply to their info email
2. You can tell them you'll be there later that afternoon, and they'll be long gone by 4: 58pm
- yes, they close at 5pm. I had 90 seconds to hand them a check
3. They don't check their rent dropoff box
- I called to ask if they got my check, and the lady on the phone said no, so I told her I put it in the dropoff box.she put me on hold and checked it

The Property:
1. Boxelder bug infestation (and I'm insectophobic)
- no idea where they're coming from, but I keep finding them in the window sill and on the floor
2. Roof leaks
3. Heater is wonky and won't turn on some times
- I changed out the batteries in the sensor and swapped out air filters, problem persists

Maintenance man, Mike, is awesome, friendly, and knowledgeable.

Awesome place to rent from! Work orders were taken care of the next day, in my experience.:)

Nice prices and people in office. Had to clean things on move in day that were pointed out twice before we got keys. Not a huge deal but it will take some time for us to clean it all.

I've rented a lot for my trailer for several years now. They've gotten significantly better at maintaining our roads but this summer while I was out of town for work they cut my grass for me. They didn't charge me but I had planted some small trees and they ran several of them over. Also they seriously need to figure out an online bill pay option on their website. It's frickin 2020 as of today and I have no idea how to pay my bill online and have several times had to pay an obnoxious amount in late fees for being 2 or 3 days late because I was out of town for work. When I called they made me feel as if I was being irresponsible because I hadn't paid earlier. The 4 times I can recall I was working out of town and the due day came before I could get home. I'm living paycheck to paycheck without much financial overlap between paydays so paying early just wasn't in the cards for me and they were pretty cold to me when my hands were tied. In summary they need to make a way to pay online and find a heart.

The best experience I’ve had with a management company in Minot! They are fair, flexible, and friendly. If there was ever anything that needed their attention, they were there. They are always professional and I would recommend them to anyone looking to rent in the Magic City area.