Northpoint Insurance Advisors, Blacksburg VA

Johanna Griffith was amazing! She was very helpful and her follow-up and attention to detail were terrific. I highly recommend working with Northpoint and Johanna.

Johanna Griffith was not only knowledgeable, personable, and thorough, but also committed to making sure that we got exactly what we needed to protect are home best. EXCEPTIONAL service!

Marek Wint went above and beyond to be sure my payment plan was converted as I wished. I called on another matter three months prior to my renewal and, when he'd resolved that, Marek asked if I had any thing else he could help me with, so I explained about the payment change I wanted to make. He added a "to do" task on his calendar and actually followed up two months later! He made several calls to me - we played phone tag a bit, but he never gave up, and my payment plan is ready to go.
The task was a small one. Even so, Marek provided an example of exceptional customer service with conscientous attention to even the small details, and that's nothing short of monumental.
Thank you!

It was easy to set up home insurance with Erie Insurance through agent Johanna Griffith. We got the features we wanted at what seemed to be a fair price. No claims yet.

This organization and Marek Wick specifically is customer focused and very responsive to changes. A pleasure to work with.

Worked with Marek Wint to get insurance on my home! He was diligent, pleasant and professional.

Marek Mint did a great job answering all my questions & helped me find the lowest deal for our insurance needs.

Very helpful and friendly staff (Eleanor Lester was lovely to work with). Despite it being a busy time of year, they were prompt and efficient and made the process of changing a policy painless.

Very helpful on the phone.
Efficiently took care of my needs (bought a new car and needed to add and delete a vehicle, also had to submit a small claim.)
Followed up with me to get me to sign a form. Had some issues with this and they were patient and helpful with me on this.

Marek patiently helped me select the specific policy types and coverage amounts I requested. Instead of pushing any products on me that I don't need, he allowed me to purchase exactly what I want. I highly recommend both him and Northpoint!

Johanna was a pleasure to work with. She helped me obtain insurance quickly and efficiently. She was personable and very helpful! She's the best:)

The nicest, easiest, trouble-free insurance we've ever had. Not only is making a claim easy and painless, their follow-up is top notch. And when I forget to review my policy after a recent change in circumstance, they're one step ahead of me. By far the best insurance we've ever had.

Everyone at Northpoint is great to work with. We use them for all of our personal or business needs!

I've been working with the Northpoint Insurance agency for my personal insurance for awhile. They handle my home and auto insurance. It has always been a pleasant experience. I've had two houses while working with them, and they've always been very helpful. For some reason, I always have weird questions when it comes time to insure a new home, and they haven't been afraid to say, "I don't know, " and then get back to me later with an answer. I really appreciate that kind of honesty and follow-through. Eleanor has been a great help on a recent auto insurance issue - Thanks!

Johanna Griffith has been very helpful getting me set up with a policy through NorthPoint. She deserves a raise:)