NEAREVIEW.COM

5 Star Collision Center, Tucson AZ

Address 3309 S 12th Ave, Tucson, AZ
Phone (520) 882-0052
Hours
Monday8:00am-5:00pm
Tuesday8:00am-5:00pm
Wednesday8:00am-5:00pm
Thursday8:00am-5:00pm
Friday8:00am-5:00pm
Website 5starcollision.com
Categories Auto Body Shop, Auto Dent Removal Service, Auto Glass Shop, Auto Repair Shop, Auto Restoration Service
Rating 4.8 16 reviews
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5 Star Collision Center reviews

16
Sort by: date highest rated lowest rated most helpful
Vicki
September 12, 2023 6:31 pm

They were awesome, they handled my repair quickly and communicated with me often about what was going on and there were no surprises. Very friendly

ema
July 06, 2023 12:58 am

Will absolutely only be going here from now on for my auto body needs! The staff was amazing and walked me through the whole process. They even had a rental waiting for me when I went to drop off my car. They kept me update and informed the whole process and were super nice and patient! My car looks better than ever! Definitely recommend!

Rosie
June 01, 2023 8:15 pm

Friendly, professional, detail oriented and kept me in the loop every step of the way. Thank you for getting my daughter's Honda back on the road

Andres
May 14, 2023 11:18 pm

They stand by their name. 5 stars indeed! They go above and beyond, could not have picked a better place for my collision repairs. Thanks to all the staff!

Larissa
May 12, 2023 5:47 am

Great Customer Service! John Camargo was super amazing and kept me updated throughout the process from start to finish. This was an easy process with the insurance and rental. 5 Star assisted with rental from Enterprise. John informed me of the details that would be taking place during the process and having to order parts. He informed me of the delay in completing by the date promised due to having to order the part. He also updated me when the part was received and work had started on vehicle. The job was completed on the date promised. Thank you John for your friendliness and making sure the job was done with no concerns. I will definitely refer to 5 Star and request John. Thank you for the smooth experience.

Maria
April 18, 2023 2:53 am

I have nothing bad to say about this place. They were all very welcoming, professional, and informative. I definitely recommend this place.

sycojackz
April 13, 2023 6:37 am

Got hit on the first of the year, took it to them the process took a little while just like every body shop. The day they took it they called me and told me it would take about a week, I get a call 3 days later saying there done and I couldn’t be happier with what they did, detailed it and even polished the headlights. Highly recommend. -Seth J

Danny
March 31, 2023 9:52 am

They were able to order the parts ahead of time get them ready to be installed. They did a beautiful job and very very reasonable compared to other shops. They also detailed my truck unexpectedly. I am extremely happy and would highly recommend five star to anybody and this is not the first time that I’ve use them and compare their prices Keep up the great work.

Maria
March 21, 2023 6:43 pm

I have used 5 star collision for services twice now and both times I have been more than satisfied with the results! Angie and her entire team are super accommodating and friendly, on top of being efficient and providing excellent work! They worked with me to not only get my repairs done but got it done earlier than expected and also assisted with getting my rental situated so I didn’t have to alter my work schedule. I definitely plan on contacting them for any future services I may need!

Tigg1881
December 31, 2022 5:07 pm

The body work was okay but their customer service skills were 0/10. At first they told me the car wasn’t even there, because it was dropped off on the weekend. Every time they told me they would call with an update they never did. I had to call them when they missed their checking times. I asked for a paint quote to fix the hood (which was not part of the hit and run that landed my car there) they promised the quote. Then after they sent it to paint they told me they figured it would be too expensive to bother to check with me. They wanted $3000+ to fix the paint. But I only asked about the hood. They did the alignment with a nail in the tire and refused to listen when we said it was still bad. It only pulls when you go over 30, not in the lot. The door handle comes off in my hand and the HVAC actuator broke. They said the door handle cracking and actuator are NOTMAL wear and tear that just happened to break at the same time the car was hit. Without actually taking it for a mechanical inspection they told insurance that. Now I’m out another $500-$600 to get that fixed. Sure. The car looks great but with my toddler in the back seat I’m more concerned about the mechanical pieces. I had my doubts when I went to pick it up, when I opened the back to install my car seat the boxes for the new Tie rods were still in the trunk and the broken ones were shoved in the back. #concernedMom

linda
November 19, 2022 4:48 am

5 Star Collision should change their name to 10 Stars Collision! My second time at this fine establishment! When I needed my hood repaired due to an object falling on it, I knew exactly who would do a FANTASTIC JOB, 5 Star Collision Letty, Vanessa, Francisco and Jennifer were customer service oriented! Timely job too, right when they said the work would be done. 5 Star Collision even washed and detailed my car for pick up! ! WOW!

Thank you 5 Star Collision!

Kelly
November 17, 2022 7:30 am

Excellant work! Staff were very helpful and professional! 5 Star Collision is at the top of our list and recommend their business!
Thank you for doing a great job!

Michael
November 09, 2022 7:37 am

They hooked me up shaving down a long bolt that was scraping my wheel didn’t even charge me! Good honest raza

Bryant
November 03, 2022 1:23 am

This is my go-to shop for glass and body work. I feel welcome as soon as I walk in the door. The last time I was there they worked with the frame machine to straighten out the body of one of my cars that I bought after an accident. I could tell they enjoyed the challenge of working on it and they did a good job. I can get the alignment in spec now.

Mary
October 30, 2022 7:19 am

I love that the owner is a woman and is making sure the quality of the work is very high. I would recommend them to everyone.

Five
October 25, 2022 10:11 pm

Alway get great work from 5 Star. The have done work on a number of my vehicles and make dealing with my insurance hassle free. Work is spot on and I would recommend them to anyone needing auto body work or painting. Thanks 5 Star your name matches my rating.

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