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7-Eleven, Tempe AZ

Address 5125 S Mill Ave, Tempe, AZ
Phone (480) 820-2154
Hours 12:00am-12:00am
Website www.7-eleven.com/locations/az/tempe/5125-south-mill-avenue-26096
Categories Convenience Store
Rating 4.4 5 reviews
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Convenience Store 7-Eleven reviews

5
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Jarrod
July 10, 2022 12:05 am

Pretty clean store. The graveyard employee is extremely rude at times. Tonight a friend of mine purchased a fountain soda and filled her own cup with ice and water. After leaving the store, heading home, the bag she was carrying ripped and her cups spilled. She returned to the store and purchased another soda and refilled her own cup with ice and water again. This time she also purchased 2 other sodas, one of which was for me. The new employee tried charging her for 4 large sodas when 1 cup was her own. The regular graveyard employee came over and rudely told my friend that she can not come in every day and fill her own cup with ice for free.
Another time I went in and poured 2 small slurpees because on the app there was a bogo coupon for them. When they scanned my app's barcode their system required me to enter my zip code. I tried 3 different zip codes the first of which is the zip code that is shown on my profile. But their system said I entered the wrong zip incorrectly too many times so I could not get one of the slurpees free. And I did not have enough money to cover it. When I tried to calmly explain to whom I believe is the owner and show him the zip code on my app, he rudely began to argue with me saying he can do nothing it's the system's fault. He absolutely refused to look at my phone. Even if he could do nothing which was ok with me, the fact that he refused to look at my phone and calmly discuss the situation with me is what was so frustrating. With a line behind me, he finally told me, rudely again "just take it and go". I told him I don't want to just take it. And he made me leave the store.
Now, I know that there is a bit of a language barrier, and I understand that. But when they won't even put forth the effort to try and understand what's being said to them, it becomes very disrespectful. Like the gentleman that works graveyard, he will sit there nodding his head and saying yes over and over, but the question asked us not a yes or no question. There are however a couple employees that are very courteous.
So, my rating is a 2 star solely because of those few employees that have bad attitudes and rude personalities.

Minxy
May 21, 2022 11:20 pm

Well stocked, friendly and good prices, also try their wings very yummy

MyKeshea
April 30, 2021 12:47 am

While driving, my two year old daughter announced that she needed to "go potty. " As most parents with potty training toddlers know, when the tot says that they need to go potty, it means they're about one minute away from wetting their pants. The closest store in the direction that we were driving was this 7-Eleven on Mill and Baseline. I ran into the store, carrying my daughter on her hip with her stating "I need to go potty" repeatedly. There was a kind man named Noor was behind the register. Noor must have seen the desperation in my eyes because when I asked him if they had a bathroom, he pointed the way. When I was carrying her to the bathroom, I noticed Employee Only Bathroom signs. The gentleman didn't have to let my daughter use their restroom, but I'm so grateful that he did.

As a "thank you, " I purchased a couple of items. They had a great deal on cold-pressed juice. It's a 7-Eleven brand. The flavor on those were excellent! I strongly recommend those.

Emily
September 01, 2020 11:30 pm

The guys who work here are awesome, always working, keep everything stocked to the brim, I always leave with more goodies than I plan on, support this place always!

Audrey
June 18, 2020 11:32 pm

Family! These guys are the best. They always ask how I’m doing, what I’ve been up to, and how my kids are.

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