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AAA Gilbert Auto Repair Center

Address 2786 S Santan Village Pkwy, Gilbert, AZ
Phone (480) 857-3200
Hours
Monday7:30am-5:30pm
Tuesday7:30am-5:30pm
Wednesday7:30am-5:30pm
Thursday7:30am-5:30pm
Friday7:30am-5:30pm
Saturday8:00am-4:00pm
Website mwg.aaa.com
Categories Auto Repair Shop
Rating 4 19 reviews
Nearest branches
AAA Northeast Phoenix Auto Repair Center — 4101 E Bell Rd, Phoenix, AZ, United States
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AAA Gilbert Auto Repair Center reviews

19
Sort by: date highest rated lowest rated most helpful
Ruby
February 02, 2024 8:33 pm

They ripped me off. I took it in. They said it needed transmission. After $4k in repair i picked up my car drive off to highway and 20 miles later same problem. Had it towed back and then they fixed the real problem for $1500. And they brokered the repairs to another transmission company. So I'm sure they made a profit there also.

Dale
January 23, 2024 6:03 pm

I had an electric car in for a check up. I asked that the charger be connected to test charging ability and explained it doesn't require a special charge station-just a normal 110 outlet. I picked the vehicle up and only had 10 miles of power. I live 27 miles from the "Repair Center". The charger was not checked and it created several hours of extreme inconvenience.

Ingrid
January 19, 2024 5:54 am

Best place in AZ. Joe and the group were amazing and so helpful. Didn't try to over sell me and made sure my car good to go. Thanks Joe

T.D.
January 04, 2024 8:36 am

Solid quality auto care. Not much of a discount if you are a AAA member but it is something. Good customer service. A good quality honest shop with plenty of skilled technician that can get the job right the first time. Hard to find good honest and reliable shops these days, but this one you can count on.

Abbie
October 23, 2023 1:30 am

Excellent customer service. I chose AAA to service my car instead of taking it to the dealership for my oil changes, and I've had great service.

luther
October 04, 2023 4:03 am

First time using my membership for auto checking or repairs. Called because car wouldn't start. Called talked to Rick he made an appt. AAA towed car to shop. Rick called back all I needed was a Batt. Not a leak in radiator as I was told by another shop. All other diagnosis test were ok, performed by Brian. Randy picked me up, AAA has a shuttle service. I can't say enough about the friendly service I received. I highly recommend AAA Auto Repair in Gilbert.

Ghazala
August 16, 2023 5:54 pm

Joe handled everything extremely professionally, effeciently and in a timely manner. AAA quoted me the lowest rate with the best service.

Roy
August 05, 2023 2:22 am

Great service and they listen to what you have to say. They keep you informed and do the job right!

Nicole
July 09, 2023 3:22 am

I love AAA in Gilbert! Excellent customer service and speedy repair service! I especially appreciate Rick, who is always very helpful!:) My husband and I have been taking our cars here for almost a year, and love it.

Dianna
June 11, 2023 2:46 pm

Great service. First time using this benefit of AAA. They were booked but squeezed me into schedule. They located car's problem quickly and fixed it in very short time. Thanks for your efficent help!

neve
May 30, 2023 11:06 pm

They were very helpful and repaired my vehicle in a timely manner. I was very happy with everything they did. And I would recommend them to my friends and family.

lietie
March 29, 2023 3:43 pm

Excellent Service Manager,
He definitely takes care of his team.
Happy Staff = Happy Customers

John
February 17, 2023 9:04 am

Their prices are completely inflated. Quoted me $2700 to do a full brake job. That was $700 more than the dealer. And the dealer is always more than most auto repair shops. Do yourself a favor and don't bother with the Gilbert location

Nick
January 27, 2023 2:35 pm

Great people, they know their stuff and are very honest about what's going on. I can always count on them when needed.

Brennden
January 21, 2023 1:12 am

Great place to go, front desk people are very cool, very relatable I recommend this place to everybody in gilbert

P. C.R.
January 16, 2023 2:37 pm

Paid almost $120 for a diagnostic only for them to call and say they need to charge me another $500 to diagnose the problem. No thanks! Took our car to Greulich Automotive in Queen Creek and was given an easy tip that solved our car problem FOR FREE! Beware, they are money hungry! As a loyal AAA customer for many years, this was very disappointing.

Ethan
December 22, 2022 6:47 pm

Person-ability and friendliness was always subpar; never mean or unkind but never super outgoing towards me. I only used them because they were walking distance to my place. Never enthusiastic about helping me with my automobile. They made me order a part I thought I needed which actually wasn't the part I needed to get my car running again. I wasted a month thanks to them. They assured me it was just a computer system that needed replacement. It was not. The absolute worst mechanic's experience ever. Use caution when using this company.

Susan
October 26, 2022 7:56 pm

My go-to place for automotive maintenance and repair. Very friendly, knowledgeable, and efficient customer service and mechanics. I appreciate their helpfulness and thoroughness. Most of all, I truly feel that I can trust them with their recommendations and estimates.

Chris
October 19, 2022 10:43 am

The staff is here is awesome! So friendly and helpful especially during a rough time when my car broke down!

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