Affiliated Arm Shoulder & Hand Surgeons: Sebastian Ruggeri MD, Phoenix AZ

Dr. Ruggeri was my second opinion from when it came to an injury due to a car accident, I felt heard, him and his colleague took the time to understand my pain and actually try to get to the bottom of what was going on. I felt relieved when I heard there WAS something wrong with my hand because I was starting to feel alone and felt it was all in my head! Now a little over a year from my surgery, and my only regret is not finding my own dr and going to him from the beginning!

I like this Dr. R. & the staff there are friendly enough. There is an issue with cleanliness because of piece of dried up bloodied gauze that was lying about. The operation that was performed did relieve the numbness in my hand which was I am very happy with. But it didn't conquer the other issue that brought me to him originally. I still have to go back for another visit. We'll see if they can go from 3 stars to 5. Till then.

Dr. Ruggeri, saved my arm 20yrs ago then. He did corrective nerve surgery @ more.when my hands started going numb@ extremely painful I find out i have carpel tunner in both hand i get my left hand fixed. No complaints I Thank God for Dr. Ruggeri, Dr. North and their great staff. I.have always Trusted @ Referred Dr. Ruggeri to all I know, He cares about you @ you know it. Thank you Dr. Ruggeri Dr. North. Rosi Sierra

I love this doctor's office. I loved that as soon as I came into this doctor's office they took the time to recheck my MRI not just read the report, do a physical exam, and take immediate action to help me heal. I ended up having to get wrist surgery, but I felt so comfortable and confident with the quality of doctors. I'm still healing, and I feel like the course of treatment and recovery are very clear. It is very clear they are experts!

Dr Ruggeri has been nothing but amazing for us. Not sure where all these negative reviews are coming from. My son was born with syndactyly on both hands. So basically his middle and ring fingers on both hands were fused together. His hands look amazing! His team is also amazing.

I had a crushed injury on my right hand. I was told I probably would have nerve damage. This was in the 2000s, my nerves are healed now and I have feeling. No one can see the injury as if it didn't happen. Dr Ruggeri did a excellent job.

Worst staff ever! The only two people that I enjoy seeing are Pedro and Gary. The front desk lady is rude. Gave me attitude when I went to pick up my medical records and said “well did I call you to tell you it was done? ” I said no I was told they would be ready the next day and get response was “well you’re supposed to wait for a call” I talked to Steven the day prior and he said it would have been done by the next morning and I went right before they closed and it still wasn’t ready I had to wait 20 minutes for them to be printed. They also CHARGED ME for my records! I have had 5 surgeries and countless medica visits and they needed to charge me for my records. I have never been charged and they wouldn’t bill my insurance company! Here comes the best part! When I was looking through the packet with my medical records I found a paper with another patients information! Talk about HIPPA violation! Dr. Rugerri is pretty good but needs way better staff!

As a registered nurse who works primarily emergency medicine I can sympathize with injury and the stress it causes while maintaining kindness, compassion, and human kindness. Unfortunately, Dr Ruggieri lacks all of these traits. After one appointment I found myself a different provider hoping for better explanations, options, and someone who didn’t, quite frankly, man handle my broken & mangled injury. As someone who is knowledgeable in health care, I’d like everyone to know you have options for other providers. And, as a side note, his front end staff were rude & short making this visit even more unpleasant from the beginning, and he charges $35-50 to fill out FMLA paperwork, something I’ve NEVER encountered in my 10 years in healthcare. Truly a sign he’s more concerned about taking you for every penny vs providing high quality compassionate care.

Dr. Reggeri saved my hand after being cut off in car accident. He performed several surgeries over the past year, and each time my hand improves. He’s kind, caring and professional!

This is my experience he did my 3 surgery and the handgirl he left a piece of of carpal bone put heavy stiches told me they stay forever went got a second dr he has to fuse the wrist remove all the carpal bones I even sent dr s.r a copy of ct scan with paper work and he has not responded to me

I went in yesterday, and the Dr made me a cotton splint and put a bandage and said for me to take it off and only wear it at night. Well, I did that and my arm has a major rash, because it sweated over night. He should've just told me that it was temporary and to buy one. I won't go back there again, I hadn't read the reviews but this confirms it. It's very unfortunate that Dr's now a days are only in it for the money.

Broken finger wasnt in much pain but after surgery the pain is way worst the numbness will not go away an its been 2 weeks.front desk lady socializes wit co workers more then work.horrible dr office

Lived with an injured wrist for 7 years. This guy did my wrist surgery and I can barely handle the constant pain now. Plan on waiting a minimum of 45 min at appointment time. It took less time to heal when I first hurt my wrist. It has also caused new pains in the shoulder and elbow of said wrists arm. I am far worse than before surgery and that was 1 1/2 yrs ago. Initially the staff was unfriendly and unprofessional and the Dr.needed better bedside manners, but at least that changed within the past several months. He was recommended as one of the best but I would have to disagree. This is my opinion based on my experience.

Dr. Riggeri is awesome but his front office, staff not so great. I have been hung up on 2 times in the last 3 days. I had extensive hand surgery 4 months ago. I started having really bad pain and almost no use of my hand for 2 weeks. The normal front office lady, Jessica (who is really great) went on vacation and because the office staff is too lazy, they put you on hold and then disconnect the call. I hope Dr. Riggeri actually gets to see this review because those people are giving him a black eye.

Very good service and the office very neat and clean.the medical assistences are so kind and bilingual