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Air Pro Heating & Cooling LLC, Phoenix AZ

Address 2816 E Jones Ave Ste 4, Phoenix, AZ
Phone (602) 291-4815
Hours 6:00am-8:00pm
Website www.airproaz.com
Categories HVAC Contractor
Rating 4.8 18 reviews
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Air Pro Heating & Cooling LLC reviews

18
Sort by: date highest rated lowest rated most helpful
Janette
December 05, 2023 8:11 am

Not so glad my a/c stopped working but it was time to retire it. They helped me get a new unit within two days! So thankful.

Gayle
December 05, 2023 5:48 am

Air Pro technicians Jimmy and Julio were diligent and exacting in applying their professional expertise to cleaning our air ducts. We were impressed and extremely pleased with their results and highly recommend them.

Ruby
November 30, 2023 7:13 am

Edwardo was excellent, he went above and beyond to fulfill our needs. He even made sure to call my husband and I to keep us updated (since we had to step away from our house) We truly appreciated him coming out, keeping us informed and checking everything that needed to be checked.

Jean
November 25, 2023 5:03 am

They were quick to respond, with excellent communication. The technician was able to find the problem, showed pictures to prove it. Now waiting for the okay to do the repair.

Darlene
November 17, 2023 6:04 pm

Carlos was very thorough with the time he spent on checking out the problem with our unit.

Sandy
November 12, 2023 8:03 pm

Lady in office was very nice and helpful when scheduling. The technicians were very professional and took the time to check out my system and provide pictures and explain the issues with my system in plain language. Was very happy and would recommend.

Ray
November 11, 2023 11:38 pm

Felix is a true professional. He is very thorough and knowledgeable. He took good pictures and videos to show us and explained everything to us so we could understand.

Dovie
November 10, 2023 1:56 am

Felix came out and repaired our AC units. Felix was very knowledgeable and very professional. He explained everything to us thoroughly and made sure we understood everything. Thank you Felix. We highly recommend Air Pro Heating and Cooling. Make sure to ask for Felix.

TAMMY
November 07, 2023 9:13 pm

This company was great. They got to me quickly and addressed the problems and were decently priced. Very professional. I would highly recommend them. One happy customer. Thank you.

Mario
October 25, 2023 12:14 pm

Found EPA certified HVAC technician, (knowledge, experienced & ability to clearly explain & shows us pictures of the combo Furnace & Cooling system that requires specific repairs OR replacement of our 28 year Goodman Unit.

Technician, Felix, is a Keeper as far as we opine, Air Pro Heating & Cooling listen.

sylvia
October 20, 2023 1:41 pm

Amazing service and communication. Felix and another gentleman took their time explaining and also showed me pictures about what I need to do in keeping my unit running smoothly. They also offered me a good deal to get the repairs done.

Hannah
October 17, 2023 11:15 pm

Amazing service and communication. Carlos went above and beyond. He showed me pictures, talked to me about what I need to do in keeping my unit running smoothly.

The front desk equally as amazing in communication and keeping me informed as well.

Michael
October 14, 2023 4:15 pm

Carlos and his technician came over today to offer their free estimate on our entire cooling/heating system. And thank goodness, because the last person to look at the unit was someone from my home warranty - and needless to say, they only put a band aid on what needed fixing.
Today's visit was amazing - both gentlemen were very informative and above all, very professional. I had some hesitancy at first, but Carlos answered all my questions and helped ease my mind. Once the entire estimate was done, they both shared videos and photos of their findings and spoke to me in a manner I could understand. I appreciate every aspect of today's visit and look forward to reviewing the emails sent to me to determine my next steps.
I can truly say, I trusted both these gentlemen today and because of how nice and respectful they both were, I will for sure do business with Air Pro in the very near future.
Thank you guys!

Nick
October 11, 2023 2:33 pm

BEWARE OF THESE CON ARTISTS! Air Pro Heating and Cooling responded to the request for a house warranty. Their diagnosis was inaccurate and outrageously excessive. The technician informed me that due to dirt accumulation, the exterior unit has to be replaced (the fan motor, compressor, capacitor, etc.are not working). However, I got a second opinion from another HVAC repair companyand it was exactly what i suspected. Only the fan motor needed to be replaced. A $200 job due to natural wear and tear. My claim is currently not covered by the house warranty becauseof these imbeciles. Air Pro Heating & Cooling was attempting to sell a new HVAC system rather than troubleshooting to rectify it and performing the necessary repairs because of the bogus diagnosis report that was filed to the home warranty.

Don't trust these guys. They sent me a quote with a bunch of extra and needless repairs. $275 for a fan motor and capacitor and then another $185 for a dual run capacitor. How are you going to install a capacitor for the motor and then a dual run capacitor? Idiotic. Capacitors are $15 on Amazon. Final quote ended up at $1600. Nice try. I hope people can do a little reaserch before trusting these snakes.

Nancy
October 11, 2023 1:34 am

Felix did a wonderful job with very thoroughful and very grateful for his very professional and knowledgeable service.

Sandra
October 08, 2023 3:18 pm

Best customer service ever specially Julie Gaxiola she is great listing and understanding my needs.

Hurtboi
October 03, 2023 3:20 am

Felix was very informative and helpful throughout the entire process. Was able to get the job done at an affordable price. Appreciated his work ethic and respectfulness!

johnny
September 29, 2023 6:56 am

Julie had amazing customer service, the company is polite/fast/reliable and got the things we needed done quickly with no problem!

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