Always Auto Glass, Phoenix AZ
Address | 5321 W Warner St, Phoenix, AZ | ||||||||||||
Phone | (480) 519-5827 | ||||||||||||
Hours |
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Website | www.alwaysautoglassaz.com | ||||||||||||
Categories | Glass Repair Service | ||||||||||||
Rating | 4.6 19 reviews | ||||||||||||
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Always Auto Glass reviews
19The day of the glass replacement I received a call from the technician and gave me a time when he would arrive. He was in and out in about 30 minutes gave me a full information on leaving the tape on for 24 hours and not to wash vehicle for three days. Really appreciate it that information. Very professional and would definitely use this company again and thank you all for your time.
Great Customer service. Timely repair. 100 dollar rebate back. Came to me to complete repair. Overall Excellent experience.
They made sure everything was taken care of. Very reliable and dependable. Highly recommend them.
Their employee Adele is extremely rude for no reason and I will never do business with them if they allow their employees to act this way.
I have no experience with them to know whether they are capable of doing quality work or to know if they can do acceptable repairs or replacements. What I do know, is that I just received an illegal telemarketing call from them. I can assure you as I have been in the auto repair business for 50 some years and I know that honest, dependable, repair facilities that do a good job, do not have to stoop as low as to feel they have perform illegal telemarketing to bolster their business. Why would a good company even take the chance? I would never do business with this company or any company that feels they do not have to comply with rules and regulations that are put in place to protect the consumer. My next complaint is to the FTC.
This is the second time I have used Always Auto Glass and they completed another 5star job. Great communication and fast service. Thank you
Did a great job, very responsive and professional. Tech called me so I didn't have to wait all day wondering when they'd be there. Way better than other windshield companies I've used in the past. Will use again
I cannot say how amazing this business is! They are fantastic to work with and really honest people who pride themselves on great customer service. I accidentally overpaid for my windshield repair by $100 and I got a call from Chad who then asked how I could get my $100 back because I overpaid. If this example doesn’t showcase how trustworthy they are, then I don’t know what else would.
Jeremy, the employee who repaired my glass was also amazing. He called me prior to ensure I would be home and was able to get my windshield fixed in a timely manner. He was also very gracious in answering all of the questions I had about the glass.
Chad was greet to work with. My car was not an easy one to get parts for. Right after setting up my windshield replacement, my driver side front window was damaged by someone trying to break in my car. I called Chad to see if he could replace the window for me. It took him some time to locate the part, but he was able to locate it within a couple of weeks. Which is pretty good considering how many things are on back order these days! I will definitely call him again if I need my windshield replaced.
I would definitely use this company again. They went above and beyond to get everything taken care of for me. They also communicated very well with me when they couldn’t get my windshield when they thought they could. I appreciated them letting me know what was going on.
Highly recommend this quality glass replacement service. Good quality, responsive and very professional. Recommend you request Anthony as your installer. Great attention to detail and pride in his work.
I was so pleased with the owner. He was wonderful to talk to and I really felt his compassion for his job; helping people like myself getting a fantastic windshield and calibration done. I would highly recommended Always Auto Glass!
My vehicle is equipped with autonomous technology; having the Calibration checked and reset at my home within minutes of the windshield replacement was awesome!
They did my 1996 Mercedes s500 windshield. Very challenging install and they made it look smooth!
Jeremy, and Richard are super professional and got my windshields (2 trucks) done quickly and without any issues. I highly recommend Always Auto Glass if you want professional and quick service!
It's easy to find a windshield repair company, but hard to find a quality one. Anthony and John made the process easy. They were professional, on time, and used quality glass. Second time using them and will definitely use them in the future!
I've been working with Chad for years. Easy to connect with, profession, fast and very professional. Chad even took the time to call my insurance company, wait on hold, then called me when they finally picked up to verify the work order.
My windshield had recently developed a large crack over the drivers side and was needed to be replaced, when I spoke with James he was very helpful and was able to work with my insurance company to get things scheduled quickly. John, my technician was able to work around my schedule. He was extremely helpful and friendly. I was very pleased with the service that I recieved from Always Auto Glass and would recommend them to anyone out there in need of any and all glass repair work.
I don't typically post reviews but I wanted to take a minute and say that my installation was a great experience. Sean helped me out and got everything set up. I would recommend using these guys.