American Upholstery, Phoenix AZ

Looking to get my Honda Shadow Aero motorcycle seat reupholstered, I asked lots of questions regarding stitching and what colors they offered. I knew what I was looking for and they were definitely able to do what I wanted. The price is fair. Super communicative through it all. Picked it up and it looks so good!

They are now selling masks and sanitizer too! Great quality and in stock!

Took my cash and won’t finish the job promised. Blaming on an x employee! Thieves!

I had my upholstery for my car done by another company it was a nightmare the leather was falling off within two weeks, I brought my car to American Upholstery and they took my car at 11 am and by 1: 30 pm they had replaced the leather on the drivers seat and the four doors at half the price, I am so grateful, thank you Dave for taking care of me and giving me a good Experience

Buckle your seatbelts, this is gonna be a long ride. Four months after giving this job to Leary and I am incredibly disappointed with his service and work. He originally reupholstered four dining chairs and did a fantastic job. I provided the fabric and he picked up and delivered the chairs in a timely manner. Several years later I decided to give them a facelift by painting the wood chairs white. Naturally, I thought to hire Leary again because of the excellent first time experience. Big mistake. Two months later he says the chairs are finally ready. I was shocked to receive them because they were painted black when I clearly requested painting white to match my dining table. I refused the chairs. No apology, no communication whatsoever.

Two more months pass with many broken promises that "they will be ready next week" and I am a "priority. " At one point I told him flat out I need the chairs, I am tired of sitting at the couch to eat every meal. He responded condescendingly, "let me play my small violin for you. " I was surprised and offended by his comment. I refuse to be treated like a hysterical woman for simply wanting a job completed. My first impression of Leary was kind and personable, however that changed. Then, Leary stopped answering calls and did not return my phone calls and texts. His voicemail was full and texting became the only option. Yesterday I received the chairs after texting that I was prepared to take him to small claims court. When I called the next day to follow up Leary said they would deliver the same day. The chairs were indeed delivered the same day. I was presented with a bill that was higher than what I was originally quoted. Unfortunately I did not have it in writing as I trusted his verbal quote over the phone. At this point I was beyond frustrated and wanted to put the ordeal behind me. I paid the bill in full. Lesson learned, get everything in writing.

Upon closer inspection I noticed drip marks on the arms of the chairs where they were touched up. Also, the upholstery is a different shade and lesser quality than what was originally on the chairs. It had been so long since I had seen the chairs that I did not notice the fabric change at first. A picture of the original chairs confirmed my suspicion. I am furious that the money I originally spent on fabric and reupholster charges went down the drain. The chairs are slightly tacky to the touch with a strong paint smell that could knock you over. I am wondering the quality of paint and fabric he used. I am concerned it could be harmful and am airing the chairs outside. Every time I look at the chairs I think about the hassle, lies, and lack of integrity. If this how Leary treats a "priority" return customer I shudder to think how he handles anyone else. I have more work that I will be taking elsewhere where I'm treated respectfully, competently, and without "small violin playing. "