Anderson General Tire, Flagstaff AZ

Don’t go here for a frontend alignment. Long story short, I had to go back three separate times to get my alignment fixed and every time they give it back to me, it was far worse than before. This was such a headache and a terrible experience for something so simple.

Tried to get an alignment and after dropping off the car. 2 hours later they call saying they are unable to service it. Also they seem to hire just anyone and an ex-employee is there taking up the service reps time with his school bus taking up space in the parking lot with his dog barking constantly, it was parked in a way the dog was right by the front door and could easily bite some one.

Anderson is my go to. Very friendly and helpful front desk and the mechanics will be straight up with you. They don’t try and cheat you and add more and more charges. They are hardworking and helpful. Thanks guys!

I went to this establishment last year to get an alignment done and they were able to squeeze me in same day and did a great job. Fair prices, friendly staff. This year my vehicle has gotten all messed up by the abundance of potholes all over Northern AZ from the busy winter, and once again I was able to book an appointment and was met with friendly staff once again. My appointment isn't until the end of this week, but will update based on the service my vehicle receives.

Dave is the best! Thank you for always helping us out of difficult situations with crazy people slashing tires!

Atrocious behavior with workers when you tell them that they broke a part, claiming that it was already there, like a truck being taken out of the garage and scrapped along the side destroying the side mirror and the worker wasn't even written up. Harassed by the owner when confronted and told off, not to be compensated a dime. It would be better for you to YouTube your problem and DIY, even trusting someone in a parking lot is better then their service.

Only place in town that could get ahold of a complete set for my minivan in one day. Awesome customer service and warranty for tires. Recommend.

These guys are honest and dependable mechanics. They had me in and out in no time at all. I was charged $140 for a repair that Ascot Automotive "Specialists" wanted to charge $700 plus for.

Had a screw in.y tire and they had it fixed and ready in approximately 45 mins.
I will go back.

Absolutely the worst experience I've had at any sort of automotive shop. Tried to buy a set of used tires for the rear of my subaru that were damaged due to an alignment issue that I had fixed. One of my tires was leaking air and I was getting tired of it. The first time they put the entirely wrong size on the rear of my car and gave it back and I drove home without realizing. Subaru are all wheel drive and this could have very easily destroyed my center diff which would result in thousands in repairs. The tires are all supposed to be exactly the same size and the ones they had put on were a full inch different! After giving them my car back 2 more times they could never seem to get it together well enough to send me on my way with 2 functional tires. Awful service.

I really wish this was a good review but what happened to me today is still blowing my mind.
I called in to see if they had 2 trailer tires in stock. Melissa put me on hold and said she would check her stock. When she came back on the phone she said that she had 5 in stock. I asked how much and she quoted me $60 each. I was quoted this exact price from Discount tire but they didn't have the tire in stock. I was excited that Anderson had what I needed in stock and was happy to be able to support a local business. I pulled both rims/tires off my trailer and dropped them off. I returned a few hours later and paid for the tires, $120 total. Melissa informed me that they were sitting out front. When I saw the tires that were mounted on my rims I literally could not believe my eyes. Not only were they two totally different tires, but one tire looked so old that I assumed there was a mixup. The better looking of the two tires still looked very old, but at least it didn't have cracks all throughout the rubber. I checked the production date on the tire and I was PRODUCED IN 2005! I immediately went back inside and asked for an explanation. Melissa informed me that they were used tires, which was Never mentioned to me at any point!
The whole reason I was buying new tires was because my current tires were getting a bit old! However my current tires were newer And in better condition than the ones they tried to sell me. I asked them to refund my money and put my old tires back on. After a third visit back to the shop I now have my old tires back and I'm waiting on a $120 refund.
I honestly cannot fathom how anybody would think selling someone a 17 year old, used tire is acceptable.
I literally felt like I was in the twilight zone. I guess I will continue to use discount tire.

Thanks for making time to help me get on my way with a good tire! Made it home, I very much appreciated the help.

Awesome! Great service! I got a flat tire and lock myself out of my car. Thankfully, they used a smart way to get the car key out and helped fix the tire.

I appreciate their professional assistance. The people here are friendly and super helpful. They really did an amazing job! Highly recommend!

Fair prices excellent customer service!
This crew knows what they are doing and go above and beyond!

Anderson General Tires saved ours vacation. My Avis car rental had 2 worn and unsafe tires that need to be changed. The staff managed to find new tires and replace it on a Saturday afternoon. I definitely recommend. Thanks a lot for saving french travellers!