Arcadia Solar, Phoenix AZ

Professional and precise. Great with the text and email updates through each step. Easy process!

Service!
one star because I can't give NO star or negative stars.
I called service because my inverter went out again, left a voice mail and got no call back. Called again left voice mail again (maybe have someone answer the phone that would be great). When they called me back I told them my inverter is out make sure the Tech brings one with him. Then the Tech come out and said my inverter is out, it's going take 6 weeks to get one! (Supply chain) Maybe look for a better supplier. This inverter has went out every summer. Maybe they should pay my electric bill
for 6 weeks!

Super bad at replying and I can’t stress on how bad it is to get a hold of the service team. I’m pretty sure my inverter is broken and now I have been stuck with a high APS bill for the past 4 months. And on top of that I have to pay for my solar panels. I would NEVER recommend this company. I wish I would’ve went local.

So dissatisfied how the customer service they have along with the management who won’t take a call because it’s almost 4 O’clock. I’ve been waiting to know how long it will take for a part to come in and how long for them to come back to my home and fix the the problem that is caused my solar power to be off. In the mean time yet they do continue charging for their monthly payment and the moment you be late you’ll have fines. I am stuck with this company so if I had the chance I could take it back since from day 1 I’ve had issues. I DO NOT RECOMMEND THEM! Horrible service to there customers.

Make me loose my time i got approve an all was ready they never call or came back i had to send them s msg to cansel cause was almost 2 months and did not hear from them at all

Very up front and always kept me in the loop of what was going on.installation was professionally done and passed all the inspections the first time.

Absolute enjoyable experience. From show up until departure this crew was courteous, respectful, knowledgeable and professional. They were contentious about their installation, painted the conduits to match the adjacent walls, labeled and reviewed the installation from top to bottom with me. Well done gentlemen and thank you for a stress free installation.

Arcadia Solar was recommended to us by a really good friend of mine. From the moment I made the phone call to Arcadia, Ryan and his team were welcoming professional and phenomenal to work with. From start to finish I was informed of the progress every step of the way. From the presentation all the way to the installation, the work was professional detail oriented and high-quality. I would highly recommend Arcadia Solar to anyone that is looking to install solar panels on their house. Give them a call, you won’t be disappointed.

Just really had nothing but bad experiences. I would go somewhere else if i were you. False promises and then lying about what was said. Just save yourself the trouble.

We have had our panels for almost 4 years now. I love saving money on my APS bill while producing our own clean energy. Thank you Arcadia Energy!

If you are thinking about adding solar to your house, I highly recommend you reach out to Ryan Agnitsch, their sales rep. He was non-pressured, walked me through the rules, regulations, designed a solar plan that is efficient for my house without adding addition cost and followed up with me on every aspect from start to finish. Additionally, he kept me informed on every step of the process, submitted everything for my HOA, took care of all the paper work with SRP and always called me back right away.

I have not worked with a less professional company in my life. My solar is two years old and stopped producing energy. Called Arcadia they couldn’t give me a time or date someone could come out. Tech came out on a Monday unannounced fortunately I was home looked at the inverter and said hardware is bad. I need to come back. Came back on Wednesday again no scheduled time. Installed a new inverter and left with a word. Still not fixed and still not producing energy. Called back several times to get the run around and still no solar and still no closer to resolution. If you appreciate good customer service this isn’t the place. I essentially have a $30,000 paperweight on my roof. Stay away!

People should be aware of this company. If you like adding debt to your credit and paying double for electricity/panels, this company is for you. I can't even refinance my home loan because of the amount of debt I've collected from this. I've been disappointed with every interaction and use of the solar panels. I actually pay more for electricity. It's a shame because I actually wanted to save money. Now, I live like a hermit and sweat in the heat and I still am not saving money. Thanks Arcadia Energy for ruining my life. But I'm sure you're happy with the money you made off of me!

The Company appreciate and values their employee, great co-worker and positive attitude. Work -life balance. Great place and Great Owner!

Lisa, Julie and the whole Arcadia Energy team are amazing. They are responsive when you have questions, and always friendly and helpful. I would recommend them to everyone!

We are literally second year with summer months of bills 300 to 450 dollars. Last year someone came out after our calls and said they fixed something. Bill went down to 200s. This year We called again. No call back. Now bill 450 and called again. Ohh yea. They saw previous call 3 weeks ago but there are no issue but our high consumption and didn’t feel the needed to call back. Seriously. 2100 sq foot house. Me and 11- year old home during day. Ac at 77 all day and night. There is no major consumption. This explained again and she states she’ll bring it to her director again but is sure there will be no difference to tell us. We are VERY sorry we paid 42K to have same summer bills with APS we do now.

Update. Received a call from ODIN ENERGY who is the old Helio. Leslie - from Odin, went over our consumption and how we can help improve usage as well as APS charges which need review. While I am not stoked to have high bills with solar at all, HER spreadsheets and investigative quality helped through this period of billing.

When i first began searching for, reviewing and researching solar companies there were many.i narrowed it down to Arcadia Solar.i quickly discovered that they had high quality and a better price.
Lisa K and the gang will answer any questions quickly, want you to feel great about the product and their service.i've seen the kind of energy their high quality panels are procuring.its amazing! I would DEFINITELY recommend Arcadia Solar!
thanx LISA!

The process was smooth and the crew did a great job. We have had our system for almost a year and we are beyond happy with it. We are seeing the savings we had hoped for with our SRP bill and love being able to monitor our production and usage through our WattWise app! Highly recommend going solar with Arcadia Energy!

We went solar about 2 years ago and have been pleased with with product that was sold to us. We really enjoy the Watt Wise system it has helped us save on our energy costs just as much as the solar has.