Arizona Department of Economic Security, Glendale AZ

Will Arizona Department of Economic Security reopen on May 01? There is no help on web, phone is busying, one some i got lucky, it went through but waiting time was over 4 hours. How do contact ADES during this Pandemic please please please

We just moved to the area and we got to the office pretty late they closed at 5 and here it is almost 7 and they are still working with us to get us going we are so appreciative

I spent 5 hours here to have to redo my whole application that I had done a month prior and they had not let me know that they denied my first application until the time had passed to where I had to reapply. The guy that did my interview was nice and helpful but then told me that my money would be on my card the next day. He then called after I left to say one of my paystubs didnt go through so I had to submit it again. Here it is a week later and I am still waiting to receive my foodstamps! I called and spoke to a lady that was very rude and she told me that I would have to wait just like everyone else and that the supervisors where very busy". I understand that but I have now been waiting since August 27th and when I asked if she had other resources because I have no money to buy food she reiterated that I would just have to wait until they had time to approve my application! Apparently an essential human need is not seen as important to them!

Anytime I've had issues and had to get assistance they were always the most Timely mannered d e s office I've ever been to and all the staff was very friendly and helpful

Where is hope for a disabled 3 time combat veteran. All I needed was a little help and deny deny. Almost half ahead of me in line couldn't even speak english yet found the help they were looking for. If you are tired hungry or looking for hope as an American citizen good luck. I'll die before my kid's cant eat so I will.

I needed food stamps so I went and I waited for about an hour. It wasn't bad at all and the interviewer was very pleasant and I enjoy talking to him while he input all of my information into the system.

Don't bother calling if you need assistance, your chances would be better actually going and waiting the ridiculous 6.however many hours b/c they don't help on the phone.

Tell me where is it acceptable to treat human beings at there low, like complete garbage. I was greeted by the most friendliest man on earth. Thank you sir! But after that at the window a lady laughed in my face and accused me of lying I had said 2 words and that’s what I got. This place is so ridiculous yelling at ppl, I would record so this place cane get audited but for the respect of others I would never. Someone properly train this staff.

Long lines, wait times that are absurd its not great but i guess its what it is, i have heard people try to fix it but it never changes, expect a long long wait and lots of paperwork.

I got there at 8 AM they were open at 6 AM after you sign in you're assigned a number. I was on my way home by 1: 30 PM. I was prepared and had all my information and documents with me. I was very happy with the process and the staff including the guard were very nice and efficient. If I have to go back again I'll be back to this location.

This place is crazy busy! Alwayd pack full to the max! Security guard lady working the day I recently went in, was rude, un informing, etc.

The employees are always very polite & helpful when I come in for assistance. They all work so hard and they are all a breath of fresh air.

2 hours in line with no help offered even though we had necessary information to get an adjustment to our food stamps.

I think this one needs a TV! Or board games. But, even though the lines are three hours long the interviewers are very thorough, mine was polite and full of alternative resources I could tap into. The customer service was excellent so I guess it was worth waiting 3 hours

Did not receive any notice that benefits where ending. I used to get a letter from them.this time nothing.

Long lines and really long wait times it took me 7 hours there one day and that's before I even talked to anyone