Arizona Department of Transportation Motor Vehicle Division, Safford AZ

Got travel ID w no issues after online application was denied but system had all documents I had uploaded. Staff was knowledgeable, efficient, and best of all friendly. A surprisingly pleasant ordeal, in and out in less than 15 minutes.

Had to run in an get some documents ordered. Great staff, quick and efficient. 5 to 10 minutes tops.

Always a quick experience going here! As long as you know what you need for what you're doing, you'll be in and out in a heartbeat! The staff are always so polite and knowledgeable.

DMV associate couldn't give us the right information. Don't trust the government anyways.

Excellent timely service with very little delay or hassle. Good idea to have an appointment.

This was the first DMV I have ever went to that wasn't mean and long.

Rachel made my son and I experience very enjoyable and she was so polite and professional.

Normally visiting the MVD is an awful experience normally the staff is very rude and short I was pleasantly surprised on this visit that all of the staff members were extremely helpful and pleasant I was very impressed by how efficient they were running

Was able to get assistance fast. The person who assisted me was very nice and informative.

The lady that helped me was very knowledgeable, spoke clearly even with a mask on and gave me all the information I needed and also printed out the information to help me even more.
There wasn't a wait and there were three employees at the windows, two of which were helping other customers.

I didnt have appointment but the lady was very nice. Helped me get my id card. Very happy with her helping me

I was scheduled for a motorcycle test during a time they don't do the tests. Big lack of communication. They will take walkins if there are no or few appointments scheduled.

Connie is an awesome great person, very professional, very friendly and extremely knowledgeable of what she does.

I got scammed and the scammers have all of my information on my license so I needed to get a new one. I tried going in there and they told me I can’t get helped unless I call. Their lines are always unavailable. I went in again today and said I wasn’t allowed to come in unless I had an appointment. After I tried to explaining it to them, they told me to get out. They have rude people working there. I’m really frustrated and if I get a bunch of credit cards opened up in my name, it’s their fault.

I was in and out in 20 minutes. Just got a new car and had to register my vehicle and get some plates. I'm from Tucson Arizona. In Tucson it takes upwards to an hour or more. Very kind and easy to work with staff.

I sent in my application for new tabs April 15 recieved a confirmation 4 days later at this point in time April13 I still have not recieved my tabs. I am sure that I will be stopped for tabs out of date. What is the hold up? I would like to ditto post about your response of " all lines are busy" no matter when called.

Since COVID, this MVD has been the absolute worst to deal with. There is so much chsis in simply trying to register a vehicle, let alone trying to book an appointment online. Many people who did book an appointment claim they were not on the list upon arrival. If the employees care about customer service, they have a weird way of showing it. Even the online site that their door sign has referred us to is utter chaos.

Place is a joke just like the state roads are junk to drive on and theres always some kind of fee they charge it's all about revenue to em