Arizona Impound, Phoenix AZ

Very very bad “towing”, they charged me 700 dollars to get my car out, I asked them why was it soo high and they were yelling at me and harassing me saying I was stupid and I didn’t know how to park, I parked at my house in my drive way, I don’t even know why they took my car in the first place, very bad

Just nasty, mean people. They hung up on me twice and were insanely rude. Not to mention, towed my car with the parking pass in the window. The worst type of people in the world. Roaches.

Terrible service. They towed my car even when it was in my assigned spot. They weren’t able to give me an explanation but even then I couldn’t pick up my vehicle the same day. Had to wait a whole other day to pick it up. Learn how to do you job and make sure you have the right car next time so you don’t waste peoples time.

My car was towed from in area in my friends apartment that does not state you have to have a parking pass to park anywhere in the complex, so I went down to the tow yard to get my car pay for it no big deal I get home I start looking at the front of my car then I realize that the person who towed my car actually damaged it scraped underneath the bumper so bad and did something with the fender to wear now there’s a gap between the fender and the hood in the driver side.also the tow truck driver didn’t mind leaving two nice really big handprints on my hood. I don’t mind my car getting towed because things happen but if you’re going to tow someone’s car have a professional out there who’s not going to ruin peoples cars that they work really hard for.

This is a predatory towing company. I was towed from my assigned parking space because my permit was on my dash instead of hanging from my rear view mirror. No one confirmed to make sure my vehicle was improperly parked. The website for business says 24 hours. They are closed on Sundays and have limited hours during the week. The manager is rude and combative.

This business towed my car illegally. I had paid the meter and when I called they said they did not have a record of my car. I had to call the police to report my car stolen and then finally was told they did have my car however now since it is apast 5 pm aon Fridayw and a weekend can not get it back until Monday. Subject to fees each day! They clearly manipulate the situation to make you forced to pay extra days I have all receipts of payment to the meter but the rep was rude and not willing to work with us. This company is acting illegally and needs to be reported

Another predatory towing service that looks for any excuse to make a quick buck off of working class people in apartments

Trash service, ignorant drivers. Any interaction with these "people" is a horrible experience.

My car broke down on the side of the road and they towed it within the hour illegally.filed a replace report and they told me to have a lawyer looking into it. The people who work here are very corrupt and unethical take your business somewhere else!

Sticker was tiny and illegible. Then they wouldnt release it for 3 days and won't let me get my insulin out of the car. Illegal as hell!

Took my car even though it wasn't breaking any rules set by apartment complex and damaged my motorcycle in the process. Tried to call them and they wouldn't answer the phone.