Arizona Roofing & Remodeling LLC, Chandler AZ

I rated this company a one not due to their work. They were on time, work was satisfactory. Unfortunately, the workers put a hole in my AC tubing which required repair. I immediately called Alex
And let him know and that I cost me $1000.00 to have it repaired. He assured me they would take care of it. There was a lot of me texting and calling, they were out of town working on a big job and would get back to me, lasting several weeks. My last text message to Alex was August 10th and I have not heard from anyone. I know 1,000.00 isn’t a whole lot of money to some, it is the principal…the damage was done by their workers. It is sad that a family business treats a loyal customer this way. The other strange thing is they want all their payments made by check to the father, not the business…my neighbor had them do her roof at the same time, she wrote a check to the company for 11,000.00, Arizona Roofing & Remodeling LLC (ROC# 322763). They asked her to tear up that check and write two, splitting the payment to the father’s name not the company’s.