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AT&T Store, Tucson AZ

Address 2485 N Swan Rd #111, Tucson, AZ
Phone (520) 795-3474
Hours
Monday10:00am-7:00pm
Tuesday10:00am-7:00pm
Wednesday10:00am-7:00pm
Thursday10:00am-7:00pm
Friday10:00am-7:00pm
Saturday10:00am-7:00pm
Website www.att.com/stores/arizona/tucson/121695
Categories Cell Phone Store, Cell Phone Accessory Store, Telecommunications Service Provider
Rating 4.2 16 reviews
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AT&T Store reviews

16
Sort by: date highest rated lowest rated most helpful
zohaib
April 01, 2023 8:43 am

I was charged 218 for my phone bill instead of 98. When i went to this store they told me it was a mistake and they will give me the credit for it and i will not be charged next month but just a run away for them i am charged again more then usual.

Randy
February 19, 2023 4:42 pm

Bought a Galaxy A14 5G after my 10 year old Samsung quit working. This store and Trish were the absolute best. Today she came out to my car to sync the new phone.

Alicia
January 16, 2023 12:29 am

Teion was amazing she went above and beyond was knowledgeable and walked me through every step of setting up my phone. Mauri was very friendly and helpful. 10 out of 10 top notch customer service!

Sequoia
January 14, 2023 3:09 pm

Teion is amazing! Super nice, super helpful, and made sure I got the best deal. 10/10 would recommend

Cassandra
December 21, 2022 11:06 am

Felt very welcomed as soon as I entered. Was approaches by Maury who asked how he may help me. He helped me with what I needed. Very understanding and knowledgable. Knew exactly what he was doing and answered all my questions. New favorita At&t location. Will continue to come here

Alejandro
December 19, 2022 8:50 pm

Staff there is amazing always smiling greet you while coming in and willing to help with anything

Phredd
December 16, 2022 5:09 pm

Arrived at 3: 00 p.m. The store was closed. A sign on the door saying we'll be right back. After waiting 20 minutes decided to leave without paying my phone bill. Apparently I'm their definition and mine of right back different significantly.

Joanna
December 08, 2022 11:25 am

The AT&T worker was so helpful and gave an amazing service. I didn’t get to catch the name of the worker, but he was super helpful and kind. I had absolutely no problems with this store and their workers. Absolutely amazing service!

Stanleii
December 02, 2022 8:50 pm

Just selling, they don't want to service your after you already paid.bad service experience.

Alexia
December 02, 2022 4:41 pm

Maury was great help trying to find a new phone case i will definitely will be coming back

martin
November 23, 2022 3:42 am

Great staff, exceptional management.felt very welcomed as soon as I entered.no complaints what so ever

Maria
October 01, 2022 7:44 pm

Matthew help me and my husband he was very kind and patent with us we are not cell phone savvy

Taylor
September 22, 2022 12:38 am

I went to two AT&T stores yesterday to get a new phone. The first store I went to didn’t have what I wanted and the sales associate was quite horrible to deal with. He was extremely unprofessional and lacked compassion. He just tried to sell me internet and cable, which was not what I came in for. He clearly didn’t care about helping me. He wouldn’t even call another store in the area to see if they had what I was looking for. So, I went to another store and thank God I did. That’s where I met an incredible woman named Teion. She was happy to help me and get me exactly what I wanted. Teion was extremely knowledgeable, caring, respectful, professional, and overall THE BEST associate I’ve encountered at AT&T. I really appreciated her transparency. I find that very important! I also appreciated the way she cared for her job, helping others, and the time she took to go through everything with me. Teion is a model employee! She was a true joy to work with. I really appreciated all that Teion did for me yesterday. I am so happy that she took care of me and got me everything I was looking for. Thank you Teion! You are amazing! Five star review for you!

Jesse
September 10, 2022 11:00 am

The At&t store clerk was very knowledgeable about cell phones and helped me right away. She gave me the best deal for two phones, good going At&t you guys did great.

Mark
August 17, 2022 3:19 am

Matthew is a great people person. He took the time to make us very comfortable with our new phones. He answered all of our concerns & questions. We will send all of our friends & family to that store. We were very satisfied with Matthew.

Iranhy
June 11, 2022 10:18 am

Tim was efficient, fast and super friendly! He was able to help me set up my phone when another AT&T couldn’t!

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