Auto Doc, Bullhead City AZ

My car was worked on fast and the Mechanic was even willing to help me with paying half of the money and the other half later because I didn’t have all the money but I decided to come back and get the work done when I had all the money. The Mechanic explained to me what was going on and showed me to help me better understand the problem. I’m glad he took his time with me and was patient and understanding the entire time. I was very disappointed to see he used my coolant in my car to fill up the empty coolant. He never asked me for permission to do that. I had soooo much stuff packed in my car because I was going out of the city for awhile and that coolant was jammed packed in my trunk, which means he went through my stuff just to get it and that’s not ok. Not only that, now I am far away in a different city and my coolant light has come on and I have no money to buy any and the one that was in my trunk was just for what’s happening now. An emergency. At check out, he did tell me that he used the coolant in the back to put in my car and I was like ok. I was thinking maybe he was saying he used their coolant that was in the back but when I was going through my trunk looking for the coolant, it was gone. Letting me know he used it. I don’t believe he meant any wrong or harm but that was very unprofessional and I hope they don’t do that in the future because that’s very tacky. Other than that, I do recommend this auto shop, because from my experience it seems like they care about your vehicle. My Mechanic was Shane and I saw a cute little childhood picture of him on the wall with a car so he obviously loves what he does. So be sure to ask for him!

The price quoted to us for the repair was outrageous. I do not recommend this place at all. Please save your money and time. Get your car to an auto repair shop that has the skills, knowledge and correct pricing.

They diagnosed problem, got the part, fixed it, on time. Happy with them. Thanks

My son brought his 2015 jeep Patriot to auto doc, because it would make a sound when turning, and he had a road trip to Spokane WA set up. John had 1 of the mechanics take it out for a test. John explained that although he could not promise that the front left axle was the cause of the noise, but they believed that was the cause because there was a lubricant leak and and some other things. We gave the ok for repair. On time and within $8 of estimate, the car was ready. My son drove the car home and it didn't have the noise anymore. He got to Spokane without a problem, and with no noises. John and his team did a great job. Thank you. For those that think Auto Doc is more expensive Than others, it may be, but you get what you pay for. And you know noises in cars can be difficult to find.

I A M VERY HAPPY WITH THE SERVICE AT AUTO DOC. JOHN IS Professional and his mechanics do a very thorough service. 5 stats

Auto Doc is awesome. John is honest and makes sure that repairs are done correctly. He keeps in contact for the status of the car.