Auto Safety House / Reading Truck, Phoenix AZ

MARK was A+ helped me out with an air system on a bus, 100% awesome guy very knowledgeable and a good asset to the AUTO SAFTEY HOUSE TEAM, thanks again mark!

We have a custom fifth wheel trailer that was chewing up tires at an alarming rate. Travis and Phil dug deep into their extensive experience and knowledge, diagnosed the problem, called on the manufacturer for further information and helped us with a solution. They spent several hours yet only charged us for ONE hour diagnostic! It became VERY clear to us that these guys are committed to customer service at the highest level and fixing complex axle issues is no problem for them. Very informative and communication was excellent. Hard to find that kind of service ANYWHERE in this country let alone in the RV industry. When Dexter Axles can get a set of replacements sent out, there is no question who will be installing them!

Drove up from Casa Grande to get some West Coast style mirrors, absolutely zero help from the counter. They just pointed to a row and said that's all the mirrors we have, the mirrors available on the end end cap was dismal. First and last trip here.

First time customer, walked around never asked if I needed any help, customer service parts center reps were Non friendly nor courteous when approached and when asked for parts. Very short when asking them questions it seemed like we were bothering them with our questions when looking for parts. I’m not sure I’d go back!

Costumer service bad, special two Hispanic, who don’t help much to people who don know much about about trailer or parts needed. I’m Hispanic. I asked them Spanish and they answer me in Spanish, but when I turn back start talking about me and another Hispanic about us between them laughing that we don know what we’re looking for.

Six months ago I took my boat trailer in to get surge brakes checked. Made appointment & expected it to take no more than a day or two. I was on-time and was told they would call when they got into it. Two days later was told they had not got to it. I asked why so long and was told "we told you we would call you when we got to it" Worse is when I picked it up everyone had left and no one was there for me to know what they did? Used to be my favorite for trailer work. No more.

Great place.not the easiest to get to from glendale but it isnt the worst.anything you need for your rrailer is there I guarantee you will find something!

This is a really good resource for specialty items that you might need for a truch or trailer. Good staff as well.

Good place for trailer parts in town, reasonable prices, fast service, nice staff, I had good experience

Fairly good service. Lots of items. Some are a bit pricey and can be purchased at a lower cost elsewhere. Recommended.

When you need your commercial van interior shelving done this is the place to go.they did my locksmith work van five years ago never had an issue their work is supreme.
Recently I was in a accident so I had to get a new van done they did an amazing job installing the shelving drawers and workbench on my new van!

Very helpful staff! Dolph is the man when it comes to helping you get the right parts for you truck.

Been doing business there a long time. Needed a good used activity bus. Had just what we needed!

Another company that thinks they are in business, no thanks to the customer. You walk in, no greeting, you get to the counter, and they just want to rush you out of the store.

We have had to replace both our axles on our Jayco trailer. A search on the internet revealed that this business was an axle distributor as well as an excellent mechanical shop. Both visits have been successful. One day for replacement and bearings checked. This time they also replaced one set of worn brakes. The yard is large, busy and well kept. Our technician worked overtime so we could get our home back. We appreciated the service we received and reccomend this business.

A little on the expensive side, that being said all the staff was very polite and helpful they had the parts that I needed and was in and out in no time at all would highly recommend for all your fleet vehicle needs

It's an all right place it's got its ups and downs but they damn sure had what I needed today little plastic holder for a marker light on my semi trailer I didn't think they made them anymore

Thank you ASH from One Big Party Bus. I really appreciate your honesty on my AC unit. I can't thank you enough for quick and cost effective turn around allowing me to keep the bus going. I will never go anywhere else and will continue to highly recommend your services to everyone I know.

Very good place to shop know their products was in and out in a few probably 20 minutes have to wait in a lot of lines very nice place to shop

I called and was transferred 4 different times and then I waited on hold for over 20 minutes. I finally went to the store and when I did I waited another 30 minutes before anyone helped me. When the salesperson finally did, he was annoyed that I was even there. He took my information and never called me back. I am not surprised. Don't waste your time going here. They can't be bothered to help you even if you are going to spend $2300 on a lift gate