AutoZone Auto Parts, Chandler AZ

Great customer care service, the old man at the front was so helpful and nice, then also the gentleman who helped fix my battery at zero cost. I was so impressed

Great customer service! Employees know what they are doing! Thank you Sal, foe helping me for two days!

I wanna give a HUGE shot out to Alexander, the Assistant Store Manager! He went ABOVE and BEYOND to help me today. I had to get a new battery. I couldn't find my receipt for the original one. They couldn't locate the original purchase in the system. Alexander was able to use my credit card transaction as proof of purchase. And gave me the equal trade in value and kept my warranty. We need more Alexander's to work in the customer service field. Get this man a raise! Thanks again Alexander! You rock!

To the employee who helped me match a headlight to my unmarked, cheap Chinese scooter headlight. We were right! Thanks again for your help. Employee was working 7/19/23 at 9pm.

In general - this AutoZone is one of two choices near me, equidistant. The employees here are always happy to help, and despite the small footprint of the store, they carry pretty much every necessity on hand. Thanks again guys!

Oscar helped me pick out a battery and installed it! He was very fast and very kind. He checked up on it and made sure I was fine before I left.:)

Horrible the manager totally ignored us and acted as if we were invisible as we stood in the line waiting for service didn’t acknowledge us at all and once another customer walked in the door he took them without them even standing in line. I don’t know if this is a racial thing or what but I was beyond embarrassed and shocked and how I was treated. I will never be returning to this location the manager was horrible and clearly racist or just hates his job. I will be calling corporate

This place completely saved my day. Daniel the manager there took time out of his busy day to help me replace a battery that I had purchased elsewhere. When I purchased the battery at another competitor they left me hanging, saying they were unable to replace the battery after working on it for a solid 20 minutes because they didn't have the right hex wrench. So I got my car jumped again and went to this store the next morning. Daniel replaced it in 3 minutes with zero issues. Despite the battery being purchased elsewhere. I offered to pay any service charge or buy something in the store but he refused. He didn't have to do that at all but he was so kind and helpful and I sincerely appreciate him helping me get out of a tough spot. Will absolutely be going here from now on.

Went in to return 2 pieces that didn't fit my car, the employee was trying to help me than came the store manager Luis with an attitude, very unprofessional and said he couldn't do the return and I had to go back to the store I bought them from. He said their "system was down" and he was definitely lying and just walked away.

This AutoZone is fantastic! I needed a new pair of windshield wipers for my Jeep. Ray helped me pick them out and put them on for me! Great service, I will be back!

My neighborhood store and my first stop when anything goes wrong on my cars.

Special mention of Alex. My battery died just at that perfect time of the month where my bank account was crying out for a hero. Came in with the dead one to buy the dirt cheapest possible. While another associate was grabbing the batt, Alex suggested we check for a warranty. I just bought the car from someone I didn't think changed the battery ever, but somehow sensing my "FML" status, pushed to check anyway. And Holy balls, there was an active warranty and I got a high quality battery with nothing out of my pocket. Might seem small but hell it made a HUGE difference and we will be able to eat for the next two weeks. MAJOR THANKS to Alex, get this man a promotion and paid vacation.

Most amazing service from the store manager to the workers especially ramiro. I am from out of state and my car started acting up. They diagnosed my problem and sold me the right part while answering questions all the way through. Greatly appreciated

I drove to the hub store in Mesa all the way from 35ave and Broadway in Phoenix because that was the store I was told had the part I was looking for, door ajar sensor 2007 f150. I get there and I get this kid that has no idea how to use the computer and cannot find what I'm sure is there and he tells me sorry if you can find the part number I could help you, hey kid thats ur job. I should have ask one of the other more experienced employees to find it for me but I'll just stick to napa. They always know what their doing and so knowledgeable, Autozone is over priced and insulted my intelligence by some punk. No thanks never again.

Alex and team held it down! Went in thinking I'd need a new battery. Got a lesson on ground wire splicing. Car wouldn't start when I replaced it with the new battery I had just bought from there. Alex took time to diagnose what went wrong and help me fix it. Really needed the help today! Thank yall!