AutoZone Auto Parts, Winslow AZ

Not sure about store policies, but I was just looking for help replacing my wipers, that I bought elsewhere and was having a hard time putting them on myself. So I asked inside if someone could help, or just show me how it's done. He told me NO, didn't buy them here, I'm not going to help you. Made me feel unwelcomed, So I went to O'Reilly and they helped me no questions asked. Sorry I didn't buy them from you AutoZone and sorry for asking for help.

These guys saved us a day while traveling cross country. We called 15 minutes prior to closing with 20 minutes to get there and they offered to stay open for us. They had what we needed in stock and we changed the alternator and battery in the parking lot after closing with Forest helping us out. Truly a class act and greatly appreciated. Thanks!

My husband and I needed to remove the wheel bearing on the rear tire. Every employee was nice and really tried helping. The first day we had no luck in removing the bearing. The next day Devon spent his off day assisting my husband until the job was done. I don't know what we would have done without his help. It is heart warming to know that there are still people with good hearts who are willing to help in a time of need. Thanks Devon!

Thank you Robb for taking the time to help me with my 2015 Ford Mustang.
Darcy thank you for helping me with my wiper blades.
These two care for your customers!
They take their time and really help you! Great service
Stop in

As I was entering the store I saw an employee carry out a car battery to an elderly customers trunk for them. When I was walking to the checkout area I saw an employee ask how he could help the next customer. She told him my car is not running normally. He told her let's test a few things and proceed to take some in store equipment to run diagnostics on her vehicle for free. Then it was my turn I told the employee what parts I needed and he showed me all my options and prices when we finished our conversation he printed all the information for me so I can make the choice for what was best for me and not push the highest price parts like most auto shops do. I appreciate this location.

The best Autozone I've had to go to. Broke down outside town, had my truck towed here. The part I needed was in stock, every single employee was extremely helpful and caring. 10/10 recommended Winslow Autozone

My truck was overheating while coast to coast traveling. Dessere and Rob at the Winslow AZ.location were a blessing. A listed radiator for my truck was not available in town, but a couple calls later they were able to cross one that would fit with a small modification. They were very accomodating and supportive along the repair, making sure I had all I needed and providing all the tools required for the job. A radiator, water pump, serpentine belt, fan clutch, and five hours later, I was again on the road and made it home safely. Thank you guys!

What an incredible person Darcee is. I was changing my front brake pads in the parking lot and she noticed that my scissor jack was about to fail. She asked me to step away from my car as she ran in to get a floor jack and two jack stands. She helped me secure my car and my safety. My jack was twisted I believe she saved me from great injury.
Thank you again Darcee.
JP

Incredible service. This is where you want to go for everything auto related. Thanks so much!

We traveled 1100 miles and my truck threw a code, the problem was carbon build up on my throttle body, I just needed to clean it. Went inside bought some TB cleaner and asked if I could clean it out in their parking lot, lady said no problem. Super nice lady and autozone saved me again! Thanks Autozone.

The manager of this autozone was absolutely wonderful and helpful. Him and his crew helped me with putting in my new bulbs. They were all sweet and helpful. Good place to visit.

We went in because our car battery was having issues. HUGE shout out to Rob for being extremely helpful and efficient. He tested our current battery and replaced it for us on the spot. It was such a relief to have it completed so quickly. Rob is very knowledgeable and professional. We highly recommend this location for your auto parts needs.

I was having an extremely bad day and very angry. Autozone in Winslow AZ stopped there to get help on my truck issues. A lady manager offered assistance I declined not knowing if she could REALLY help. While I was looking in tools I listened to her help other customers she blew me away with the knowledge she had! Me still angry placed the tools down to purchase. Long story short Darcee helped with great information solving my problem and had me smiling in a great mood with the personality of an Angel Darcee even helped me put wiper blades on in the pouring rain!

I just want to give A HUGE THANK YOU AND APPRECIATION for rob! He was so wonderful and so nice, god bless him, he helped us so much fix something that we couldn’t fix, it’s a great temporary fix, and will get us to our destination. God bless you Rob. Thank you so much for all your help