AZ PATIO HEATERS , LLC

I waited to write this review to make sure it was operating properly. Well, guess what. The old, used replacement they sent me is just as bad as the one I sent them. The only difference now is I have to hit the igniter 20 times instead of one. It's the hottest on the low setting. The picture on the left is set on high, the one on the right set on low. I'll just have to take a loss on this one. I won't be paying shipping to return this one.

I had a excellent experience getting my 10 year patio heater serviced at the company's HQ. Danny Price (VP of Operations) spent an hour working on the patio heater to get it up and running again. I was impressed with his willingness to take the time and effort to clean and service the heater. Very good experience and making me a customer forever!

Got a very quick response about a missing piece to our heater and the piece was sent out right away! Thank you so much!

Service after the sale is exceptional! I bought one of their patio heaters about five years ago. Started having trouble with igniting it. Turns out it was my fault for how I was storing it, but that didn’t prevent AZ Patio Heaters from providing me the information I needed to properly clean and service my heater. Working great within 30 minutes of their help. That’s the type of service that will make me a lifetime customer. My outdoor event next week and I both thank you AZ Patio Heaters!

A new tabletop patio heater Christmas gift had a faulty internal regulator. I called customer service and they invited me to bring the unit in for an inspection. They discovered the problem and reinstalled the necessary parts at no charge to me. Special thanks to JC for his 1st class customer service. Highly recommend this company!

Submitted a warranty claim weeks ago with zero response. Look elsewhere for your patio heater needs.

Wow this company is amazing. Ordered a part for my patio heater from another company who ordered the wrong thing from them and sent it to me. Az patio heaters made everything OK
Amazing service. Only company I will deal with from now on

I miss placed a small hinge for my patio heater and reached out to AZ Patio heaters for assistance in replacing it and they immediately responded and sent me replacement parts! Their heaters are also great quality and I will definitely purchase another one from them once I have the space in my backyard!

This place is awesome- most if not all items they sell are setup in showroom area so you can see the quality items they sell. Highly recommend them for patio heaters as well as umbrellas

I ordered a replacement remote for my outdoor heater as I had lost our original remote. I received the replacement remote controller within 1 wk. I am very pleased

I could not get my pyramid patio heater to lignite. I called AZ Patio for some assistance and Danny was very helpful. Upon taking my control panel to AZ Patio, Danny troubleshoot and repair the unit. Very professional team! It was a pleasure meeting Danny and some of the staff. I will definitely do business with AZ from this point forward. Thanks AZ!

We have one of your glass tube heaters. We don’t use it very often, and this spring I could not get it to light. I called your phone number, and to my great surprise, a human being answered on the first ring. Even more exciting, Robert knew exactly what he was doing, sent me a very helpful document, and 15 minutes later, my heater was working again! Five stars, well done!

BEST PRICES - Great Quality. I have bought here for years and will never go any where else! Friendly helpful staff!

I have been doing business wth AZ Patio Heater for more than 5 years. I always find what I need and it is at a very competitive price. I needed two new Burner units for my outdoor heaters and as always I went to AZ Patio Heaters. I conducted my business with Brian Hall and he was more then helpful and I enjoyed him. I normally transact business with Danny but I Must say Brian is and excellent addition to the staff at AZ Patio Heaters.

Thanks again.

It was just OK, service good. Food cold on a extremely hot plate.
Hopefully it is a one off time. Brother enjoyed his food.

I purchased a patio heater last month. I was impressed by the price, quality, and prompt delivery. Better than that, I had a question about its use so I called the Customer Service number. To my surprise, the call was answered on the second ring by a knowledgeable guy. Straight talk, polite, and very well educated on the what a customer’s concerns might be. A couple of weeks in I noticed a slight leak on the connection to the tank/hose. I’m still not 100% sure if it is the hose or tank so I called to get some guidance. The same guy answered on the second ring again and with no runaround, shipped out a new hose. Service does not get any better! Thanks for everything.

Great quality, great prices and great service. This is the only place to go for patio heaters and firepits!

Arizona Patio Heaters is by far the best store to buy patio heaters. There products are excellent quality and their customer service is the BEST I HAVE EVER USED. Robert is so professional, very easy to deal with. Arizona Patio Heaters gets more than a 5-Star in my books. Do not hesitate to purchase from them. They are great! Thank you Robert!

We bought 2 patio pyramid heaters from here and they are extremely beautiful and tall! Easy to put together!