AZ Pool Supplies Inc.

I'm not sure if I got good service (recovery from a problem) or ripped off? ! I took a cleaner in for repair, got a price, and was told I could pick it up the next morning. I called around noon the next day to find it hadn't been repaired and no information was communicated to the guy there that day. I explained the situation and asked if I could pick it up in an hour and was told "no, he was busy doing other things. " So, I told him not to repair it, I would pick it up in a few minutes and have it fixed another time. 15 minutes later, I get there and he's taken it apart and is fixing it! I appreciated the effort but I had a plane to catch and now I have to wait longer! When he finished, I was told the price was way more than the estimate. So, I said "no, the estimate was $x. " Magically, the lady re-rang the purchase and it came back at $10 higher so I just paid and left. I have no idea if the prices were being made up or if the estimate was wrong. Anyway, I likely won't go back but my pool cleaner is working great.

Ordered a part online. A week later I got an email saying my order had been canceled with no explanation. I don't know how the store experience is, but the online is basically garbage- avoid.

They go above and beyond to help you get the correct pool parts. Always very friendly staff too.

I looked all around the world for pool nozzles to replace some that was missing, many listed the item without having any on stock! But AZ did and had them delivered across the Atlantic in less than a week. Many thanks!

With a sale pending on my house I had the buyers laundry list, and one of the items was to make the lcd screen on the pool heater readable. I had bought some parts on line, while the parts I received were correct except one, which was correct but I need the newer version of the circuit board for it to be the absolute correct part. So, I needed to get the newer board or find the older version which included the lcd permanently attached or the newer board with a replaceable lcd (the newer one was less expensive). So, now I was faced with having to order parts again, but I really rather find the part locally. I called around and everyone was about the same - at this point I was thinking what are the ordering the part from the same online company. But I got a call back from Katrina and she said they'd have the part the next day. (I'd already order the part online for less money and earliest I could get it was 03/04/2019 - 03/07/2019.) I choose to cancel the online and go with AZ POOL SUPPLIES; and pay a slightly higher price (IT WAS WORTH THE FEW EXTRA DOLLARS TO GET IT LOCALLY) and I GOT IT THE NEXT DAY. SUPER AND THEN IT WAS DONE! I REALLY APPRECIATED THEIR TIMELY EFFORT TO GET THE PART FOR ME THE NEXT DAY.
THEY HAVE A NEW CUSTOMER AND I'LL REFER PEOPLE EVERY CHANCE I GET!

Excellent service and prices with a very knowledgeable staff. This is my go to store for all of my pool/spa needs.

Awesome Service they look at what you order if it don't make sense they help you. They are not order takers they want it right for the customer

So fantastic helpful and friendly That I started working here! Great people, good family values and their prices are some of the best on this continent. They specialize in no longer manufactured parts, hard to find replacements and rebuilds and if they dont have it and nobody carries it they will find it and begin carrying it in stock from that point forward. A+. AZ Pool Supplies, Inc.

Algea crisis my pool, Marty was very informative and super helpful, will be repeat business. 5 stars

These guys have the best selection in the area, and have good repair kits for underfloor cleaning systems, particularly if you have to fix your main valve. Staff is very helpful.

Great personal attention and service - Jaime and Jeremy are the experts I have been looking for! I call them for advice and they always know just what I need - thanks!

I had a problem with an out-of-warranty part, they helped me get the problem fixed. I had questions about my equipment, they were eager to find answers. I needed a part that is very hard to find, they had it in stock. I was very impressed with the entire AZ Pool Supplies team. It's a long drive but this is now my pool supply store.

OUTSTANDING! Steve helped me with my Pool Cleaner 4 wheeler rig. He knew exactly what it needed, put in the parts right then and there and now she's running tip top! Saved me about $400 over buying a new one. Not to mention, incredible prices.

New loyal customer created! Thanks!

My prior experiences with them were great in every aspect. It seem like now they have loss there momentum in service with customers.

Saved me from a $400 dollar popup repair I was able to handle myself for $40. Some of the staff can be a little uneducated at times, but if they say they don't have what you need they probably do.

This is the best service I ever received from anyone in my 60 years of living. They called me to tell me they are changing shipping the items from UPS to USPS to save me money. They carry everything I need for my pool and I will be ordering from them from this point forward.

Most anything you may need at Internet prices. If they do not have it on hand they can have it usually the next day.