Ballpark Used Cars, LLC, Phoenix AZ

The WORST. Run away from this place.
Terrible cars, and the staff is either incompetent or liars.

They act like they are professional and respectful, but once things don’t go their way the ghost the customer

I’ve bought lots of cars in my time, but have never been so disappointed and let down by a dealer in my life.

Michael is a great guy. Im skeptical of dealerships but they are honest and will help you in anyway.my girlfriend got her first car from BallPark and he did what he can to get us the lowest amount and i walked out feeling like I can trust them.also a two year warranty on the car!

the keyfob died today and they sent out there key guy on the same day and we got a new fob.love these guys.definitely recommend them to anyone trying to get a car while on a budget.

They helped me and my family get a vehicle in a very tight situation. I’m a disabled veteran and Michael was honest and upfront about the transaction the whole time. No bait and switch, and the price that I paid for the vehicle was honest and fair. Thank you again!

I recently had the pleasure of purchasing a BMW from Ballpark Used Cars, and I couldn't be more thrilled with my experience. From the moment I stepped onto the lot, I was impressed by the professionalism and expertise of the staff. The entire process, from browsing their impressive selection to finalizing the paperwork, was seamless and enjoyable.

The BMW I purchased is an absolute gem. It's evident that Ballpark Auto takes great pride in curating a collection of high-quality vehicles. My BMW not only looks stunning from every angle, but it also performs like a dream on the road. The attention to detail and the commitment to offering top-notch vehicles are truly commendable.

What truly stood out during my time at Ballpark was the exceptional customer service. The staff went above and beyond to answer all of my questions, provide insights about the car's features, and ensure that I felt confident in my decision. Their transparency and honesty were truly refreshing, making me feel like a valued customer rather than just another sale.

The purchasing process was efficient and transparent, without any hidden surprises. The team at Ballpark made sure that I understood every step of the process, and they worked with me to find the best financing options that fit my budget.

Driving away in my new BMW was an unforgettable moment, and it's all thanks to the incredible team at Ballpark. I would highly recommend this dealership to anyone in the market for a high-quality vehicle and a top-tier buying experience. If you're looking for a seamless purchasing process, a remarkable selection of vehicles, and outstanding customer service, Ballpark is the place to go. They have certainly gained a customer for life.

Thank you, Ballpark, for making my car buying experience truly exceptional!

Recently purchased a car from them. Great buying experience. Great deal. Would highly recommend this family owned dealership to anyone looking to purchase their next vehicle.

This business has helped me out so much. I’ve now bought 2 cars from them that I’ve had for over 3 years now with no issues. Even when Covid had happened and businesses were taking a fall these guys made sure to give incredible customer service even through hard times. These guys know what they are doing here. Couldn’t ask for a better car dealership experience!

Purchased my first car here. Company purchases cars from auctions and does a detail with no repairs. The car was played off like it had no issues and when check engine came on after the sale they stated they would fix it. They ended up just clearing the code and sending me on my way until the return window was over. There were also many other issues shortly after with the car that was not mentioned by the dealer. They are not trustworthy, best to go somewhere else.