Banner Goldfield Medical Center Emergency Room, Apache Junction AZ

The best & most efficient hospital visit I’ve ever had… and I’ve had a few. The staff was phenomenal. Every hospital in the area should take lessons. Well done, Banner!

I've been to this place a few times and never again. From top to bottom the staff here are awful. MEAN SPIRITED! Not a place to get better. Guaranteed to have a lower self-esteem when you leave. These people didn't take the oath. Go ahead and put your life in there hands and you will know exactly what I mean.

Terrible experience. Presented with severe abdominal pain and fever. Sat in the empty waiting room doubled over in pain, trying to keep from sobbing, for an hour before they got me back. Then it was more waiting. I saw 1 other person in the treatment area.
Was snapped at when I asked how long it would take to be seen. "They're moving as fast as they can, " I was told.
Did CT scan, ultrasound, and blood work. Doc appeared in room and said "you're fine, go home. " Spent maybe 2 minutes with me tops. I was still in so much pain they gave me a shot of morphine and sent me on my way with hopes that my gut would wake up and clear.
I shudder to think if I was having an appendicitis or other acute emergency because I would have been in deep doo-doo.
I went here because it was close by but will never ever go there again and recommend you don't either.

Everyone was friendly and compassionate. Received a warm blanket and was checked on several times. I was sent for a CT scan that seemed to go well.
I was there for 4 hrs, which seemed long. It was a relatively slow night, if that's possible for an ER. Overall, I received good care. Thank you.

After having severe chest pains and vomiting, I called 911. I wasn't having the heart attack I suspected, but the next day I had many concerning symptoms: light-headed, dizzy, numb hands and feet, a horrible headache, freezing cold, and I had lost 10 pounds in two weeks. I called my primary care's office and was advised to go the ER. I am only 5 minutes away from Banner Goldfield, so that's where I chose to go, to my regret. What are your expectations when going to the ER? An hour's wait? Two hours? Three? What about 3-1/2 hours? Because that's how long I sat in their freezing cold waiting room before being let into the inner sanctum, where I sat another hour and was never seen. To be fair, in the intervening time, I did get an x-ray, a CT scan, and blood tests, however, since I never saw a doctor, I got no answers about my condition nor any outcomes of those tests. Along the way I repeatedly asked the front desk guy what the eta was to be seen and kept getting the cop-out answer "as soon as possible". I told them I was running out of patience and was going to leave if I wasn't seen soon. The response from the healthcare "professional" there was "have a nice night" in the most uncaring, dismissive, smug tone, which translates to "we don't give a shi+". While I waited and waited and waited, none of the staff who passed me by over and over again ever made eye contact and ignored me as if I was invisible. I finally asked, once again, when I could expect to be seen by the doctor. I was lectured to, being told "this happens every winter. Long wait times and only two doctors". So.if this happens every winter, they should expect it and staff up the doctors to be able to provide CARE to PATIENTS who are HUMAN BEINGS. I mean, I know I'm not a God who walks on water like the doctors seem to think they are, but my time is as valuable as theirs is. In the facility, I noticed several posters warning patients that verbal abuse would not be tolerated. I wondered, at first, why such posters were necessary, as I had never seen such a thing in any other ER in my life. Now, after this abysmal experience, I completely understand why patients would be verbally abusive to these unempathetic workers, who have supposedly entered the health care profession because they care about people.or is it they care about your money? Unless you want to spend your day camped out in an environment where your health, time, and comfort are completely put on the back burner, DON'T USE THIS EMERGENCY ROOM!

Brought my daughter here. Horrible experience. She has lung problems that make her lungs close up and the only way to get them open again is with steroids and breathing treatments. The only did a chest xray and said she was fine. I had to go home and stay awake all night holding my baby upright so she could breathe until I could go to her regular doctor the next day and get steroids to get her lung open again. Then they demanded I pay almost $900 on the way out the door without sending the bill through my insurance first. After insurance it was $250. Then they sent a $1300 dollar bill to collections. I had to fight that for over a year to get it removed from my credit. They are a scam and the doctors are incompetent. I wouldn't send my worst enemy to that place. Do yourself a favor, if you're an adult, go to the ER on power, if you have a child, go to the one on Dobson.