Bayless Integrated Healthcare, South Mountain, Phoenix AZ

They are very hard to get a Hold of! They also will say they will call to schedule an appointment but never call.

I'm really surprised at these positive reviews. Wish I had the same experience. They are horrible at returning phone calls. I have been without medication for days now and they have not called me back. I called them 5 times so far and each time they say someone will be calling me back. Still waiting, im having lot's of mental issues at the moment they don't seem to care at all.they really be calling you for that payment though. I'm self pay, and I made a payment for the service they did not provide. They don't seem like they're very knowledgeable either. I don't know what to do

Friendly environment
Very effective
Services are wonderful
Everyone is understanding to whatever you mental emotional and physical needs

Best place we found for my son! Communication is amazing and they are always really for any questions I have!

Rude! I called to schedule an appointment, was informed of my balance. I let the woman know that I intended to pay the full amount on the day of my appointment and asking if I could schedule the appointment. I'm not sure if she misunderstood me or what but she then told me I could pay half right now before the appointment to schedule or pay in full the day of the appointment.which I had initially said I wanted to do. Her whole attitude came off as "I don't want to be doing this. "

And then to have someone else from this facility call me later on to address this review just makes me feel so uncomfortable.

Will definitely be looking into a different Bayless center.

Bayless has been a great therapy place for my kiddos. They have helped each of my kids make a complete change in life. They have been very kind, caring and compassionate with them. They communicate has been excellent, they work with you on payment plans if needed, the offer private pay if you have no insurance very reasonable prices. I am very thankful for Bayless for truly saving my kiddos lives and our family. I would highly recommend this facility to all my family, friends and even my own clients.

Personally I think crystal is the greatest and most of the time always has a solution to problems which is pretty cool!

I am extremely pleased with my provider and the office staff as a whole. The only complaint I have is that sometimes I've had quite a long time. I will say that scheduling has done wonders to get me in when I needed to see the doctor even though he was booked up. I do appreciate the willingness of the the customer service people to help.

I love the treatment i have received with Bayless, i don't believe any other service anywhere else could surpass the service I have received from the beginning

Dr fong and India are excellent to work with make you feel at home and better about things very good service

I have mixed feelings about this place. Almost a month to get in for initial visit. Referred for additional services (was informed they would contact me), its been three weeks and nothing. I don't know if the wait and slowness is industry in general or just this doctors office?

My granddaughter's Counselor has been very helpful trying to work with my granddaughter's issues. Crystal is very knowledgeable and professional. I would recommend her to any body that my need couceling.

Dr.portley is the worst most unprofessional doctor. We go to an appointment and in front of my son he starts talking about he not on the right dosage he has no paper work supporting why he on these medications. First off this clinic is the one that prescribed the medication. I am not self medicating my child! I am all for reducing his medication but when there a break from school when he can be monitored. He then tells me he refused to treat my son. So for 3 years he been seen here and now because your new and do not like his medication I have to find a new doctor and I have no medication refills so my son has to be checked into a mental hospital to get his monthly medications.

I have been a patient of Dr. Ladesma at the N. Central/3rd St offices for over 2 years and Dr. Fong for behavioral health for several months now. This is a great place with skilled practitioners at every level of family care. We have 5 children ages 10 thru 29 who are also patients here. I highly recommend.

My son need an evaluation. At the first time we go to the central office.we met the consultant and got an appointment with the doctor. Second time, when we arrived on the appointment, the lady told me doctor not in (I didn't receive the call to cancel). We have to reschedule the appointment. At the 3rd appointment, when my family arrived the lady told me the doctor can't do the evaluation and ask us to reschedule again.we were so mad and told the lady: "your services so bad.we don't want to come back anymore. " They just waste me a lot of time and nothing get done.

I dont write reviews, like ever. But the service I got from this place has been so bad that I wanted to make sure other people knew what they were getting into before coming here. A. D. D.is a pretty minor mental health issue. I just needed some adderall and had to visit a doctor for it because you can't get automatic renewals of it. I was on a time crunch because I was home from college and only had couple months to get some. I let them know over the phone that I needed an appointment soon, so they were able to schedule me the following week, which was pretty nice. I get there for my appointment and everything goes well, I see Doctor Porter and he seems nice enough. A little weird with his mannerisms though. He says he can prescribe me some adderall, but says I should try the long release adderall instead so I only have to take one pill a day. I say great, that sounds awesome. Long release adderall is what I'm walking out of there expecting to be getting. I go to the pharmacy they sent the prescriptions to the next day, and they tell me I've got a prescription pending for some random medicine that starts with a V, but that my insurance wont cover it unless the doctor calls and tells them why I need it. The insurance part isn't an issue. Yet. That happens all the time with adderall. It's that im being prescribed something that the doctor didn't tell me he was prescribing me. I called Bayless back about this and they told me that it was the same thing as adderall, just a sort of knockoff brand or something. I would have been cool with it, if the doctor had told me that he was prescribing me that. But either way, I said fine, and told them they needed to call to get my prescription ready. This all happened about a month before my wedding on December 1st. I was going on my honeymoon immediately afterward until the 23rd, and on the 2nd of January I would be leaving for college again. Now, a week before my wedding, my prescription still wasn't ready. I called bayless again, and they said they would get right on it, but that the doctor was out and she would have to give him a message. I had a follow up appointment scheduled for the 28th, and I was pretty fed up with this doctor, and still bothered by the fact that he prescribed me something different than what he said, so I asked to be scheduled to see a different doctor instead. They set me up with a different one for the same day, the 28th, and told me my prescription would be ready soon. I kinda put it on the back of my mind (I was getting married in a week) and forgot about it. I recieved a call in the 3rd week of my honeymoon, December 18th, I think, telling me that they needed to reschedule my appointment for sometime in January, which I would no longer be in Arizona for. So I told them no, don't worry about it, I don't want to schedule another appointment, and then hung up on them. Two days after that, I got a text from the pharmacy saying my prescription was ready. A week before the appointment scheduled TWO MONTHS after the initial one. I was supposed to have been taking that medication for two whole months already, but just got the opportunity to pick it up, because bayless took two months to call my insurance. With every other doctor I had been to, I had to go to the pharmacy, they would tell me about the insurance, the pharmacy would call the doctor, and I'd wait a couple hours and go back and pick it up. But two months. And to top it off, they just called me today, the 27th of December, to confirm that I was coming to my initial follow up with Doctor Porter that I canceled. When I told them that I thought I had canceled it, they said I had canceled the appointment I had made to see a medical doctor, not a mental health one. I promptly let them know that I wanted to cancel this one too, and that I never wanted them to call me again. 0/10, this place is garbage, dont go here. Wait an extra month in line somewhere else so you dont have to wait two months due to garbage service.