Bentley Scottsdale, Phoenix AZ

Brandon at Rolls Royce has always taken care of our cars! He provides excellent communication and outstanding customer service! Thanks for helping our with the phantom! Saved me a lot of time and money!

Great experience working with Burkhard. It was a very non pressure sales interaction with him via long distance. He came across with integrity and provided respectful, clear, precise responses to all questions. The sale was seamless with no inflated sales pitch. In addition, Burkhard’s response time was always prompt and immediate which left me stress-free. The car was transported cross country which was all arranged by Burkhand and his team. The car is what I expected, and I’m very satisfy and happy.

Great dealership. Always professional and service department second to none. Just had wife’s SUV serviced and she was very impressed with her visit.

Kept me informed and got all my work done on the Phantom in a timely manner. Especially for the tech CJ to also keep me informed, Thanks again!

Early this week, I got purchase a used MB S550 with very well taken care of by owner and reasonable price even Bentley Scottsdale took care of this car very professionally to keep immaculate condition, it's very happy and pleasant all the moment with people at this dealer, specially Ms. Theresa who she's very hospitality, warm and nice and it brought to me satisfaction and comfort to shopping my new pony. I'm very happy with all. Thanks a lot Theresa and people's at this dealer!

I have owned three Bentleys and Brandon Dean has been my service advisor for all of these years he’s professional and always takes care of any issue immediately!

Burke is a true gentleman and a man of his word. He will go above and beyond to give you better service than anywhere else. I buy several cars a year and this was by far my best out of state buying experience to date. Tip: get a third party to inspect the car if you are buying out of state, it costs less than $200 and is worth the peace of mind. Shipping from AZ to TX was super quick about 24 hours through Montway. Overall a smooth transaction and will buy from Scottsdale Bentley and Burke again!

Mine was a long distance purchase that was completed flawlessly. Many thanks to Burkhard Klosener. He answered all my questions and handled shipping with absolutely no problems. The entire transaction including delivery took less than 10 days. The car was exactly as described with no surprises. I will certainly call on Burke when considering another purchase.

I have bought several cars from here and the experience is amazing. All the way from the management down to the sales people. I'm always treated with first class care and the automobiles I have purchased are fantastic. Burkhard (Burk) Klosener goes out of his way to make sure your customer experience is the best in the valley.

Fantastic! After some really poor customer service experiences with the sales staff at another penske dealership I was ready to write them all off but my hand was forced because I wanted a very special car that happened to end up here.

Bali, Gary, and Kurt were easy to work with, straightforward and honest, and no pressure. Easily the simplest car buying experience I've had.

Berke was my sales person whom was professional, polite and delivered on everything promised. This transaction was easy, and the level of service exceeded expectations. I would recommend him to anyone, as this was the easiest and most pleasant experience I have had in purchasing a car.

Burk was very helpful during the process of buying a 2016 Audi A3 for my wife.
He explained the operations of the car very well.
He was pleasant to work with and kept in touch after the sale to see if we had any issues or questions with the car.
I would return to work with Burk concerning the purchase of another car/SUV.alfred

Just had another great buying experience at Bentley Scottsdale. This was my second car purchase with Burkhard Klosener. Burke excels at understanding a client’s needs, what would best suit them and then making it happen. He has a great style; there is no lurking, no hard selling and the process is smooth and quick – he is easy to work with and a pleasure. At delivery every detail is taken care of, all requests handled seamlessly and effortlessly down to the smallest of details, even things like key covers. Burke has lived up to the the highest level of expectation consistently, making me a repeat customer.

Bought an immaculate 2009 Bentley Continental GT. The sales associate I worked with was Burkhard Klosener. Very professional, friendly and very helpful. Will certainly be delighted to do business with this dealership and this particular gentleman again.

We usually do not endorse or recommend products and services. We feel that someone doing their job well, should be the normal course of business. We are making an exception for your Rolls Royce representative, Burkhard Klosener.
In the last 7 years we have purchased 5 new Ferrari's and 5 new Bentley's, including the new 488 Spider and the new Bentley Bentayga. All were from dealers in states other than Arizona. Needless to say our experiences with these dealers were as one would expect from such high end purchases; courteous, and professional.
We just purchased a 2017 Rolls Royce Dawn from Burkhard. From a sales standpoint, Burkhard went beyond the expected professionalism: with his unexpected attention to detail. This type of service is what’s lacking even in the most exclusive places. Whether high end autos, yachts or aircraft, Burkhard simply out shined them all. It was his character, attitude and uncanniness: not a single message from us was left unreturned or unanswered. This is our first Rolls Royce purchase. We have never seen or driven a Dawn Rolls Royce prior to this purchase. Yet the follow-up, trust, and honesty of Burkhard, was sufficient for us to make the decision to purchase the Rolls Royce sight unseen and un-driven. And of course, the Rolls-Royce Dawn is everything he said it is.

Thank you Burkhard

R. V

When it comes to superior quality, customer service and satisfaction, Burke far exceeds that! When we look at adding a new vehicle to the collection our first stop is with him! Thank you Burke for always going beyond the duty, anyone looking to buy a Ferrari, Rolls Royce or any luxury motorcar I highly recommend your first stop be with Burke! A+ service every time!

-Rs1

Recently purchase a used '14 corvette stingray from the dealership and I could not have had a better experience.

My salesman Burkhard Klosener went over and beyond to help me get the financing I needed, inform me about the car, and help set up transportation for the vehicle for shipping it to where I live.

Awesome customer service, wonderful communication, and an incredibly positive attitude. If I ever get the chance to purchase another vehicle, even though I live on the other side of the states, Burke at Bentley Scottsdale of Phoenix will be my go to guy.

Met with Irving here at the Bentley store. Irving was the most helpful and accommodating person. Truly the best experience in customer service.

Gary and Patrick were great to work with. Professional yet personable. The abbsolute best car buying experience I have ever had! I highly recommend this organization and these two gentleman.

We have never had a bad experience dealing with Bentley of Scottsdale. Customer service is top notch and our sales representative, Burkhard, is exceptional.