Big Brand Tire & Service - Phoenix 5

Had an appt at 8 and was a few mins behind. Informed them before the appt that I somewhere to be at 9. I asked him where I should park my car and how long would the wait be and he responded “I’m with someone else right now so you gonna have to wait” very rudely. Went outside and waited a little while and when I went back inside the associate was at the desk on the phone. Then to top matters off he wouldn’t even honor the special they advertised. Don’t have to worry about me using this business ever again

Thank you big brand tire & service team! You always make sure that I'm safe on the road ️ your always busy and take good care of the public and community. Keep up the good work. And special thanks to Justin thank you for always keeping the line of communication open and giving detailed updates on the progress of my vehicle. It truly does take some weight off my mind being able to know the status and it helps me to know how to plan the rest of my day your always flexible and thinking of possible ways to make a stressful moment not so stressful.your honest like the rest of the team Calvin too! Nobody force feed service down your throat.thats why I continue to bring my vehicles to you for the past 12years.

Went into today to get a free oil change. They got me right at the time they promised in under 45 minutes. I recommend everyone to come to this location. I really appreciate them saving me money.definitely a good business I will be coming to

Very good customer service and excellent service. They go above and beyond when servicing my vehicle every time I bring it in for maintenance. I would highly recommend this shop for any of your vehicles service needs including tires as well.

Love the great customer service from the Big Brand Tire family there very attentive and on target with all there work and they have never disappointed me yet! I very much recommend Big Brand Tires!

Always good service. They are straight forward and tell you what needs to be fixed, how urgent each fix is, and are up front about price.

A diagnosed a problem that 2 other mechanics screwed me around on and diagnosed it wrong they diagnosed it right and little expensive but they gave me a fair fair deal and Even though I'm a pain in the butt and a little sassy they put up with me and treated me decent

Justin is fantastic! You guys really helped me out. My vehicle needed left front CV axle, lower control arm, strut and wheel repair on New Years Day (not drivable due to hitting a high curb). The tow truck dropped off my car and left the key, I called the next day and Justin was able to get my vehicle fixed in under 2 days! I was worried it would be totaled (2006 Chrysler Town and Country), but with the price of vehicles these days the repair cost was reasonable to me. Thank you so much for fitting my vehicle in and getting it fixed up so quickly! I highly recommend this shop.

I love this place. The guys are SUPER nice and friendly. They do all my car maintenance. They have GREAT prices on tires. Been coming here for many years!
Dudes are very honest and upfront.

I have been going to this location since I bought my 2003 Xterra in 2004. They kept her going for 200,008 hard working miles. Now I am taking my 2 new cars to these guys. They do great work and never try to upsell you on anything or tell you that you need work you do not need. Even had them talk me OUT of spending money there a few times and seen them do it with others as well. If you want friendly guys that you can trust This is the shop for you. I don't write many reviews but when I do it's either really good or really bad. These guys are really good.

Highly recommend! Justin is the best! He is courteous and efficient, as are all the staff. It’s nice to be able to trust that your vehicle is in good hands. Big Brand Tire & Service has gained a lifelong customer!

I am a fleet manager and bring our company vehs here. I trust them, they are thorough and when they state it's good to go, it is. Return rate is ZERO. Calvin and Justin run an A+ shop.

Very great customer service and good experience every time I do business with your shop. Excellent service from the beginning to the end!

THE BEST! My wife and I have been going here for YEARS! We are committed to Calvin and Justin like family. Calvin is always so sweet and understanding when it comes to our vehicles. Justin always so prompt and friendly on the phone. I was surprised the name changed from Community Tires Pro to Big Brand Tire & Service. I will forever be a customer.no matter how far I am. These guys are it! Good prices. Good customer service. Great TEAM! Love you guys

I appreciate the service I receive, their team is AMAZING!

I usually speak with either Justin or Calvin, both are honest, professional, friendly, and I know they look out for my best interest!

Thank you for your hard work and unbeatable customer service!

I saw a well run shop. They took my car in a little ahead of my appointment time and went above and beyond on the service.