Big Brand Tire & Service, Casa Grande AZ

The staff was very professional and helpful.
I recommend them to all who need great service.

Needed 2 front tires urgently! Was able to get in same day, service and pricing were excellent! Definitely recommend this place to anyone!

I WENT IN TO GET A TIRE REPAIRED AND DYLAN WAS AWESOME HAD GREAT CUSTOMER SERVICE SKILLS POLITE AND ANSWERED ALL. MY QUESTIONS. GREAT JOB. ALSO TAKODA ONE OF THE TECHS WAS JUST AS HELPFUL WHEN I HAD SOME MECHANICAL QUESTION GREAT PEOPLE

SENIOR CITIZENS AND WOMEN BEWARE! I sent my elderly mother there, as we live cities apart. She asked for a front end alignment. There were driving safety issues, in need of being rectified, prior to an allignment. Mom asked for an estimate, for the said repairs. The estimate was $2989 and some change. I called another, run of the mill auto shop that did exactly what Big Brand listed, in the Big Brand estimate. The exact same repairs with brand new parts was $75 less than half as much, as what Big Brand Tires and Service tried shystering my mother into paying them. Big Brand Tire and Service uses unscrupulous,  fraudulent, or deceptive methods in business. I wouldn't give them a single star but one is the least that I can post. SENIOR CITIZENS AND WOMEN BEWARE!

I appreciate honesty and the mechanic could have said it was something serious and expensive but they were honest and the problem was simple. They have a new customer and I will recommend them

Very professional, handled a difficult situation with my cars warranty very well. Would recommend.

Shopping for rear brake replacement on my F-150. Dillon gave me the best quote, showed me my worn parts, excellent and timely repairs. The staff is very friendly, the store and bays are clean and organized. I will definitely be back for other services!

This location was beyond helpful and extremely kind! I went in for an inspection and the store manager and mechanic were so communicative and continued to search to find a solution and help advise me on the best way to go about the repairs! They were very patient and respectful! I highly recommend this shop as this will be my new go to for repairs and car concerns! Thank you all for your help.

Friendly and informative customer service. Price for tires seemed very fair and service was very quick as well. I look forward to returning when the need arises.

I would like to thank Dillian at the Casa Grande location for the help he did for Craig Long today. Dillian was very helpful, very professional and knows his job well. Thank you!

Beware. Tried to scam me. Just got a phone call from New manager as a follow up. He assures me no attempts will be made to up sell or try to scare people into buying more service than they need. Appreciate the return phone call after review.

Got my flat tire patched and get this. It's always free. Excellent service and great employees

We were passing through town and needed a tire-rotation. It was covered by Toyota, but none of the dealers (from Arizona to Montana) would work us in (too booked). These BBTS guys were right on time! FREE, tires rotated in 20 minutes. Comfortable waiting room and cold drinking water. Friendly staff and professional all the way. Too bad I didn't need new tires. Great experience! Thanks guys!

I was very satisfied with the customer service. Erick and the manager gave me great price on tires I recommend the Casa Grande store

The staff was very helpful & Dylan was very attentive & explained everything thoroughly. I would highly recommend Big Brand, we will be back.