BIOVEA, Scottsdale AZ

Ordered a week ago with then 2-3 day guaranteed delivery. It's now 5 business days later (and they're now guaranteeing 2 day delivety), but they still haven't even dispatched my order from a full week ago. Responsive but totally ineffective over email. There is no customer service line you can call. Order elsewhere if you can!

Very happy with Biovea. I have been a customer for many years. Always satisfied. They have recently improved their delivery service. My latest order arrived in 2 days after it was shipped and the order was shipped the same day of being placed! Well done. Will continue to be a loyal customer.

Bad experience with BIOVEA Brasil. Products did not arrive and refunds have not been made for 5 months. The company does not provide a telephone number or address in Brazil nor does it have an ombudsman. It really appears to be a fraud. The communication channel is via email, but the responses do not lead to any solution. They ask for my bank details to give me the money back and then say they can't pay. They ask for another bank account and say the same thing. In other words, they don't want to refund. I hired a lawyer, I'm going to have to take legal action. But, where is the company's address? It's nowhere. I sincerely hope that one day this company will be stopped in court and prevented from continuing in the market, deceiving and stealing people's money.