Block-Lite, Flagstaff AZ
Address | 3900 E Industrial Dr, Flagstaff, AZ | ||||||||||
Phone | (928) 526-1118 | ||||||||||
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Website | block-lite.com | ||||||||||
Categories | Masonry Supply Store, Concrete Factory, Concrete Product Supplier, Hardware Store, Landscaping Supply Store | ||||||||||
Rating | 3 2 reviews | ||||||||||
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Concrete Factory Block-Lite reviews
2The fantastic workers up front were so helpful and patient. The two ladies were so knowledgeable and explained all my questions in detail. They are a great company overall and they even donated block to build a person's house that burned down in a local wildfire. When I have masonry needs Block-Lite is the only place I go to. Supporting family owned businesses is the best way to help our community. Thank you so much Block-Lite!
Unfortunately, they are difficult to deal with for commercial jobs.
Today!
A female representative called to confirm a (2 hour) delivery for a $$$$ shipment in the morning.
Day of delivery a male representative called to confirm delivery for July 6th I essentially the delivery is being postpone? Explained the confirmation call in which case he stated “the company does not have any females working for the company so it was impossible to have received a call from a female. ” Later that day we called to add to the order spoke to dispatch who said If we ordered & pains with in 5 minutes they would add. Transferred us over to a “female” & we placed the order.
About 15 minutes we received a call back saying they could NOT add to the order another “female” who dates 3 females work there.
We were accommodating to postponing the delivery even when they did not own up to the mistake rather lie and say “impossible to receive a confirmation call-0 females work there”. But, when we needed a half a pallet of material added they would not accommodate.