BMO Harris Bank, Surprise AZ

I am a new widow and this bank has done so much to help me get my account to my name and assisted with other issues that I faced. A bank with caring and efficient service.

Ron Lacombe is right, Heather Coke does NOT return calls. I called a half dozen times and left several messages and she never called back. BMO also DOES NOT HONOR their promotions so don't waste your time opening an account with them either.

Today I write a review in disgust, anger, and sadness. Today my husband was put to shame in front of customers and our kids. Based on the explicit and implicit biases of the branch manager Heather Coke, we closed our account and will be addressing the racial prejudice she demonstrated. This branch does not value trust or integrity, and the fact that my children observed such behaviors is sad. Luckily we have taught them better. DO BETTER BMO HARRIS BANK.

Seems as though the team of staff has really come together at the Bell Rd location, in Surprise. I am welcomed by name everytime. Cindy is an absolute charm, and Angela is always quick to help! Thanks ladies! I love banking with you all!

The Vice President Heather Coke does not return calls and has lost our paperwork. Terrible!

I’m disappointed with this location and am about ready to change banks. I was supposed to get a call from a banker regarding closing my money market fund and didn’t receive a call. When I called two days later the banker assured me she would check into my issue and call me in the morning. No call. Do you WANT to loose customers? !

Always staff available to serve and assist. Good attentive manager and assistants willing to welcome and assist.