Brake Masters #102, Tucson AZ

These guys are so thorough and professional.never had a bad experience! Highly recommended

2 Motor Mounts Replaced Running n Driving Smoother No Shaking No More Front Brakes Replace Ty Alonzo 4 ur Very Professional Courteous n Pleasant Ty Ty Ty 4 ur Services 98 Toyota
Sienna my vehicle is running excellent @ 248,000 plus ty Alonzo y Daniel n ur crew ty ty ty

Excellent, Excellent, Excellent customer service and technicians who are honest and work together to get it right! Overall, I highly recommend the Broadway/Kino location for all your car maintenance, over all the other car services in Tucson! And I have been to the majority of them throughout the years. This is the best location Tucson has to offer. Try it and see what you think.

Today I took my vehicle to store #102 on Broadway & Campbell. Went dreading the worse. I ran in to the most friendly and professional staff, from clerk to management. The store and bathroom were immaculate. The work done to my vehicle was not only in my mind the best 230 bucks I’ve ever spent. It runs perfect once again and it was done in a timely manner. Highly recommend this store. ;)

I Brought in my SUV, the day before Thanksgiving, and they were able to diagnose and replace my broken radiator by 3pm the same day. Thanks guys

I have been going to this location for over ten years because their customer service is exceptional.

Great service. I was kept informed of what was going on and the repairs to my car. Alonso and his crew were great!
Front desk gal was awesome as well she was very polite. I would recommend this Brake Masters to everyone.

They were fast, friendly, and didn't overcharge or try to upsell me. I bought brakes from the store I worked at before I quit, and only dropped it off to get the pads done. They did just that, took not even an hour. They also called while I was at home and asked if I wanted the rotors turned, since they were still squeaking during the test drive. I said sure, and it turned out to be included with the brake change, which was pretty neat. I'd definitely go back:)

I have been trusting the work of Octavio "Alonso" Hoyos (now the manager) for the last 16 years. He is very knowledgeable and always makes sure that the employees under his management do always the right thing and provide fair and good pricing. I live up in Vail, AZ and I still travel all the way to his store #102 at Campbell/Broadway to perform checks, brakes and oil changes to my Toyota Tundra where everything is being handled better than the local dealer. My immediate family do the same there too and I always recommend him with my co-workers at Raytheon, relative & friends. Muchas gracias my friend Octavio!

Had a battery issue and replacement is a bit complicated with the technology in new cars. Was headed out of town and called original car dealership for replacement. Dealership wouldn’t accommodate need to replace quickly. Called Brake Masters on Broadway and Campbell. Daniel got us in immediately and had us back on the road within an hour. Because of him we met the people we were scheduled to travel with. He was outstanding. Highly recommend this business!

Brake light is on. Took it in and guy to put it on the hand held thing that plugs into area under dash. Well he says all is ok but they'll have to do a diagnostic on it. $100 well before I left I asked how did you do your test if the light is on and he replied the lights no longer on. Ok I get in turn ignition and as always the light is on still. Anyhow I think it's a loose wire.

I have been to this shop several times. They are always polite, responsive to my needs, and have never tried to up-sell me anything. I will keep going back.

I always bring my car's to Brake Master for any services. The location that I trusted it on Broadway and Campbell.good services, nice peoples, they are very honest. Highly recommend.

I love that I place a same-day appointment. Excellent customer service and almost always takes less than an hour to change my oil. Would go back to any location. The wonderful men in the office are very helpful.

Always great customer service! We went in 9/9/23 in the am for an oil change - the man inside at the counter was very kind, friendly, and helpful. The service itself was fast too. We’re always very happy when leaving: D!

I was welcomed warmly by the employee at the counter. His honesty saved me time and money. I would strongly recommend vehicle service at this automotive shop.

I called for a Front Brakes Prices, the lady who answered sounded like she didn't want to give me a Quote, took my number said she would call me right back, and Never Did, won't be going to this location Ever!

This Brake Masters location on Broadway is consistent in providing exceptional service.
I was greeted by Daniel. The work started at the appointed time. Daniel was thorough. He explained all work performed in detail, and was efficient in getting me out in record time.
I suggest this location for it’s professionalism, quality service, and great attitude.

I was attended to professionally and courteously. It was a quick oil change and was well done.

I had the front brakes/rotors replaced on my 2012 Rav4. This Brakemasters has great customer service, and although busy, my car was done in 2 hours.