Car Repair Company, Scottsdale AZ

Completed the work I asked them to do on my 2010 Ford F150 and gave me a run down of the various fluids that need replacement as well as parts that may need to be replaced soon. They were not pushy when I declined to move forward with some of the items they were recommending for repair or further diagnosis.

Don’t use for pre purchase car inspection! Horrible experience. Bought a car over the internet, hired this company to do a pre purchase inspection. Here’s the problems I discovered within five minutes of driving the car:
Squeaky front suspension
Interior dome lights do not come on
Power antenna bent does not fully retract (anyone with eyeballs can walk by the car and see this)
Vibration at highway speeds
Vibration/pulsating when braking (enough to shake my watch band loose) anytime, likely due to warped rotors
Passenger side door speaker in operable

130 for the inspection isn’t the problem. The problem is they didn’t give me an opportunity to address these problems with the dealer and either get them repaired or negotiate the price so I can have it repaired myself. This resulted in a loss for me of several thousand dollars.
Reached out to them to ask for just a refund due to services not performed and their response…. “It’s just a safety inspection “
If you look at their list, it’s exhaustive and it is not a safety inspection. Even if it was, is it safe to have brakes that vibrate so bad when you try to use them that it unbuckles your watch!? Company owner, when you are ready to respond to my review, please tell me how you inspected my timing belt. It’s on your list.
I’ll have a video coming soon.

I recommend this auto repair shop because they were honest and quick! Ask for Jim and Brian, they were super helpful, fast, & great customer service. I will be coming here again! Thank you!

I came here for a second opinion when I felt that my actual dealership was trying to con me. Jim & Brian were amazing. Very honest and very helpful which is rare to come by. Would definitely recommend to others.

Can never go wrong with this crew. Honest, integrity and know everything. Will never go elsewhere

I came in for a minor repair and Jim and his team took great care of me. Turned out to be no big deal, but they still lifted the car up and took a look under it to make sure there was no damage. And they didn’t even charge me! Great service!

Simply put, a world-class auto repair company that has been a longstanding group here in Old Town Scottsdale. From Kathy to Jim- and the entire team at Car Repair Company- they operate in an old-school honest fashion with massive integrity. I feel very fortunate to have been forwarded to them for some extensive work regarding my 2015 Acura RDX. The extent to which they extended customer service, know-how, acumen, timeliness and value is above and beyond. Unfortunately, in a world today that has been compromised with mediocrity in a subpar fashion, the entire team at Car Repair Company radiates integrity, know how, and efficiency. Thank you very much for giving me peace of mind with regards to my vehicle.

Best regards,

John Blair

Kathy and Shane were professional, friendly, and helpful. They were able to fit me on short notice and do the diagnosis in a very reasonable amount of time. The whole experience was positive - I would recommend them - and definitely go to them again for my repair needs!

Great service as always. I've brought my cars here for over 20 years and I've never had a bad experience. Not once. Cost is always reasonable they go out of their way to take care of you.

Nice guys here. They seem honest, and actually care about making your experience as painless as possible.

I trust Jim and his crew with my car and it's needs. The shop never tries to up sell repairs to make an extra buck. But I am made aware of condition that might need repair in the future