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CARSTAR of Sedona

Address 2275 Shelby Dr, Sedona, AZ
Phone (928) 282-3900
Hours
Monday8:00am-5:00pm
Tuesday8:00am-5:00pm
Wednesday8:00am-5:00pm
Thursday8:00am-5:00pm
Friday8:00am-5:00pm
Website www.carstar.com/locations/az/sedona-15377
Categories Auto Body Shop
Rating 5 20 reviews
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CARSTAR of Sedona reviews

20
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user
May 01, 2023 5:38 am

CarStar of Sedona got my Jeep in crazy- fast and did an excellent job on the repairs from hitting a mule deer. Fast and friendly. Among the finest customer service, in every aspect, of any Sedona business. They even detailed my jeep inside and out. Highly recommend!

Thomas
March 18, 2023 12:39 pm

Brian and his team did a perfect job of replacing the damaged front bumper on my beloved 2004 Z4. They are super nice and very professional. They even gave the entire car a thorough cleaning before returning it! Wow! Looked nearly new! Really appreciate their excellent service.

Phyllis
November 22, 2022 12:58 am

Matt & his team did a great job of repairing hail damage on our new vehicle. Quick, efficient, good communication & the car looks new again. Highly recommend.

Nancy
November 13, 2022 3:00 pm

I hit a deer in Sedona. My insurance uses CarStar up there and my car was taken to their lot. They repaired the wiring harness, front left headlamp and turn signal assembly, front lower bumper and driver’s front quarter panel. The car looks like new. What blew me away, was that I had plastic, decorative, red inserts in my grill. They replaced them. I knew several had been dislodged and a couple lost. They were totally aftermarket. That was more than I would’ve expected. Thank you. Truly a positive experience! Nancy

Gina
October 31, 2022 11:55 pm

I highly recommend CARSTAR in Sedona.
Wish I could give more than 5 stars!
Matt provides exceptional customer service and communicates well. Quick and efficient service.
My SUV looks brand new now, couldn’t be happier.

Heatherann
October 18, 2022 11:25 pm

This place is by far the BEST body shop I have ever used! Also they are SO easy to deal with. Everything went extremely smooth. In addition, Matt and Brian are both SO nice and professional. They had my car finished in *under a week*. They shuttled me to Enterprise too.
My car came back with **all factory parts** and looking brand new again! KEEP UP THE GREAT WORK CARSTAR AND AGAIN THANK YOU SO MUCH!

Theresa
October 17, 2022 12:16 pm

My insurance company is USAA. Carstar was their #1 Service here in Sedona. I could not be more appreciative of the professionalism Matt, at CarStar, provided! Matt took care of ALL the details. I was able to both drop off, and pick up my car at Carstar even though the repair was done in Cottonwood. Not only did Carstar take care of all the mechanical problems involved…my car was returned with a fresh exterior wash. Carstar will now be my local “go to” for vehicle service. Matt provides #1 Customer Service.

Louisa
October 02, 2022 7:29 am

An adult Black bear fleeing hunters ran full speed into the front left side of my car, causing major damage and rendering the car inoperable. CarStar repaired all the damage and fixed it so I can drive it again. Matt was gracious, helpful and forthcoming every step of the way. I highly recommend CarStar for repair services.

Christian
September 26, 2022 12:22 am

From start to finish Matt and his entire team were amazing. The whole process was hassle-free, fast and the body looks brand new; they even cleaned my cabin!
10/10 would recommend.

Chris
September 16, 2022 2:18 pm

I'm not much in to leaving reviews but the service we received from Carstar in Sedona was unbelievable. They finished our car in a timely fashion and the work is flawless. Best body shop in Sedona by far.

Margaret
July 01, 2022 3:22 pm

Matt at CarStar, Sedona was the best. Professional, efficient, polite and kind. I was kept informed on the progress of my car and the job was complete right on time. I’m very pleased!

Monika
June 26, 2022 1:19 am

I had a great experience working with Carstar. Everyone was very helpful, communicative, I got updates and the job was well done in a timely manner. I highly highly recommend working with carstar on your next repair!

Jeff
June 14, 2022 9:58 pm

They did a fantastic job fixing a few dents and repainted a door. They even vacuumed and detailed the front cab of the vehicle. Way more than expected. Great service!

Red
May 31, 2022 8:53 am

Used for an Insurance claim after a rear hit.
Good communication, factory parts. Little delay in delivery, but mainly because of parts orders.
Trouble free transaction with the inssurance company.

Karen
May 10, 2022 11:30 pm

I smashed in the left side of my front bumper. Brian at Carsmart did an excellent job of repairing the damage for $1100 less than another estimate. And they were able to do the repair quickly so as not to inconvenience me. Great experience and I highly recommend them for any body repair, large or small.

Alyssa
May 07, 2022 2:23 am

I was so impressed with my service at CARSTAR Sedona. I brought my car here per my insurance company for repairs following an accident. They were able to schedule my repair really quickly. The communication was excellent. I am most grateful for the excellent customer service they provided and the time that they took to explain the entire process to me and answer my questions. Their answers and explanations put me at ease and made a stressful situation much less stressful. I am very satisfied with the repairs and service. Would definitely go back (but hope I won't need to) and definitely recommend!

Jessica
April 23, 2022 2:31 am

Very good service and staff. Very pleased with all repairs and body work. We had our truck at the Sedona area. Will use again for sure if needed. Thankyou for keeping us informed about everything

Ashtani
March 21, 2022 9:38 am

I was in a pretty knarly "fender bender" in December. Carstar was the place I was recommended to call by my insurance, and I can really understand why. Their entire staff is grounded, present, kind, and compassionate. They each went above and beyond to support me throughout the whole process; from communication of expectations and progress, to transportation to my rental, to recommendations and support in completely unrelated issues; they were pure love and honour in every step and way. And the car looks AMAZING! Whole front end had been mashed, and she looks brand new! Thank you Carstar Sedona! You're all amazing.

Jack
December 22, 2021 5:20 pm

They took me to pick up my rental car and I was able to drop it off with them when picking up my repaired car. They provided regular text message updates on the status of my repair. The repair was completed in the time they estimated. Highly recommend this business!

Christie
November 20, 2021 4:47 am

The repair was handled professionally from front office and beyond. I was kept informed as to duration of repairs and likely pickup date. My car looks as beautiful as before its slight fender impact. Thank you Car Star!

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