Central Alarm Inc, Tucson AZ

Had a free consultation performed at my house. Very nice gentleman named Mark, i explained to him my concerns about my valuables being stolen, i showed him my security weak points in my home, he drew up plans and we talked about cameras and monitoring and had a good experience. I was ready to purchase. He said hed get back with an estimate within "a few days". Mark never emailed and estimate (not in my spam folder either), or called, or stopped by or texted or mailed a letter, or anything. Just left me hanging. After 2 weeks of having such a bad experience i went to a more expensive competitor. I really liked that guy. No follow up means no customers.

Don't waste your time with this company. Their customer service is of the lowest quality both with management and the administrative staff. They deserve a 0.

There Alarm service is great so if you're a new customer looking for service they can set you up they have a real professional team that responds in a timely manner to any of your issues, However the Security side needs improvement You either work for them or you don't, your not allowed to pursue other opportunities to better yourself if you have no life go ahead and apply, just remember your personal time is also their time, I gave two weeks notice and my employment was terminated the next day I had no issues that a was aware of and over all the job was not unreasonable I just needed to pursue better opportunities to support my family.

Rebecca is the best. They are lucky to have her. Local business, helpful on phone and quick to respond. Excellent at monitoring account and alarm.

Much much much better then Accura I regret switching over. I’m horrified by the owner and staff of Accura. I wish I never locked myself in with them.

One of the worst companies. I got hired there and was let go a week later because i told them my wife was going into labor and couldnt come in to my shift. I went in a month later to get a printout i needed and the front desk lady told me she sent in the mail and why i decided to come to the office. No professionalism or courtesy. If they cant use and abuse you they dont need you. 0 stars if i could!