Certified Pre-Owned BMW Center, Phoenix AZ

This was our third BMW dealership we've worked with in the valley. We have been pleased with all of them. The pre-owned department at Chapman is small with no frills. But it makes for a morr streamlined car-buying experience. John was a down-to-Earth salesman who was enjoyable to work with. BJ and Giuseppe were also great to work with. We would recommend this dealership and will likely become repeat customers.

Bought a car for my birthday to try and cheer myself up put down 15,000 at this dealership on a 2021 BMW X4 just for the car to shut down 45 days later and them to offer me no type of refund

After going back and fourth they only gave me back 1400 Couldn’t tell me what was wrong with the car Ut not worth shopping here they only care about the same horrid ke customer service

I'm on my third BMW. This Chapman location has helped me purchase two BMWs out of my lease. The last one I owned for 11 years. I just purchased a certified BMW X4M Comp from them as well. There was a small selection of certified X4s available when looking online, majority of them were white in color. I wanted either black or navy blue. They had the only black sapphire metallic, same color as my last car. It's the perfect vehicle for me. They are always fair and easy to deal with. Love working with them. Robert Mills was great to work with. Highly recommended.