CMA Realty, Prescott Valley AZ

CMA has been an awesome property management firm for our rental. Julie Miles is the absolute best rental manager we've ever enjoyed. Highly recommended!

They were fine til I wanted to move out and they hand out a 6 page list of cleaning points and exactly how to clean
Took 3 days and they still kept some of my deposit

My landlord deserves a 5 star. Marjorie from Mayer-Spring Valley. We used this place the second time we rented our lovely place from Marjorie. I only give them 4 stars because even if you have rented from them prior with perfect on time payments and zero complaints and nothing but a lovely relationship with the actual owner of the property, they will not keep you in mind for any opening properties you are looking for and applications are only good for 30 days? ! Kinda scammy and awful customer service. You would think they would want to keep perfect tenants within their properties. Oh well.

We’ve lived in two separate apartments and worked with two different agents with the CMA. Both Julie and Christopher are kind and helpful. When maintenance is needed, we get help with it fairly quickly. The maintenance man who worked on our door the other day, Charles, is also super awesome and friendly!

If you are trying to get an apartment with them, I’d suggest first turning in the application papers and get approved before picking a rental to apply for as renting a place is super competitive here. It took a while for me and my husband to get an apartment because rental waiting lists fill up so quickly.

THEY WILL TAKE ALL OF YOUR DEPOSIT AND MORE! If you are thinking of renting with CMA don't. They expect you to pay for things that don't need repaired or replaced. Quality of service is nonexistent with CMA but you can expect to be treated unfairly and with disrespect. Unless you plan to leave the home in new/unlived in/far better condition than before you moved in, expect to be forced to pay to do so after you move out because same condition as when you moved in is not good enough for them. They will charge you to pay for anything that you touch in the home even if it's professionally cleaned by their approved vendors which you must use or they will charge you to have it cleaned again which is stated in their 11 page move out list. They will accuse you of items being damaged that you know had absolutely no damage so take plenty of photos and document everything because you'll need it. They will try to make you pay for things that you the tenant should not have to pay for. CMA is not a good company to rent from in any capacity. If you are renting from a separate landlord and they decide to move your lease to CMA, move out immediately and don't sign anything with CMA. If this happens be careful because CMA will try to make you sign their agreements and threaten you in every way possible even if you don't sign. You can expect to have them raise your rent at the highest market value possible. I'm absolutely for taking care of the home you live in and respecting a rental property which includes fixing and maintaining when needed but the extent CMA will take it to will leave you angry and feeling violated. All I can say is RUN!

Very efficient process for rentals available, approval, and lease agreement process. Very professional. Like other reviews show, not best support or time response if any repairs needed. Be prepared to wait a long time or repair yourself and suck it up. Make sure you rent a really good place, check it out and kick the tires before you sign.if a good place, then you will be ok.

I rented a home here in Prescott through CMA major move from Texas. House is great. Property mgmt company CMA very attentive.
I’m impressed. Thank you CMA Realty.

I want to thank all of the staff at CMA I never realized how difficult it was to rent a home, Kevin, Julie, Christy, Teri and Diane are wonderful and professional. If you want to be treated like family and have your needs heard go to CMA.

Thank you Julie for making things happen for us so quickly! You are an outstanding customer service representative!

My family has dealt with CMA over 15 years ago, and are working with them again. They are very professional. Friendly staff. I would recommend them to my friends and family for real estate needs anytime.

Terry is very professional and compassionate. The team responds promptly to all concerns. Great property management team you can rely on.

Extremely rude costumer service. Very difficult to talk to and unaproachable with questions. Would not rent from here.