Costco Tire Service Center, Tucson AZ

I’m an engineer and rocket scientist who works on his own car and is meticulous about his vehicles. I’ve also been going to Costco for the last 20 yrs or so. I’d say that the crew working in the tire and auto are the best I’ve ever experienced anywhere in a tire shop. They’re polite, listen and take good care of my wheels. I recently pulled up without an appointment and the tech noticed that one of my lug nuts was loose. Thank you! And then another one comes running out with a torque wrench offering to to torque all of my lug nuts. Made me feel like a VIP or something. Thanks gents.

I feel comfortable buying at Costco because they stand behind whatever you purchase with no hassle!

Some of the products are unique and change often.

If you like something, get it now!
It may be popular and gone, never to be seen again.

I bought a new battery yesterday at your location. Since you couldn’t install it a took it home. (200 miles). Installed it this morning. Completely DEAD. My primary complaint is that called for 48 minutes and never got an answere in the tire shop. Why does no one answer the phone. I was calling between 11am and 12pm. The calls continually cycled back to phone tree.

Matt in service was extremely helpful. Came to Costco with a nail in my tire (unrepairable) and a spare in place. He gave honest, sound advice on what I should do. Unfortunately Costco doesn’t carry the replacement needed, but Matt made sure my spare had sufficient air pressure to carry on safely for the time being.

Quoted me at four to five hours wait, took 10 min. Fantastic job and the wheels feel great!

I’ve never had a great experience here. Twice I waited hours to have them say oh we were done a long time ago. They blame it on phone service in building but no message was left. They don’t answer phone at desk most of time and there is often long wait to be helped at desk.

Broken wheel stud and TPMS sensor that was handed to me after I came back to get my vehicle. They admitted to breaking the wheel stud but not sensor. Discount tire is so much better