Cricket Wireless Authorized Retailer, Tucson AZ

Adriana is always a great help.very polite, professional & knowledgeable. I go out of my way to see her at whichever location she is at because I know I will always get great service every time from her

Amanda did an amazing job! I wasn’t sure of porting over and she convinced me. Love my new phone! Definitely recommend this location!

I went in cuz I was having issues with my iPhone SE over this past weekend, and got help from Nikki. She was so sweet, fast an efficient. I’ll definitely be making this location my number one choice from now on. Thank you Nikki.

Amanda was very helpful with switching my information to the new phone I got. Very pleased with my upgrade choice as well.

It’s always a pleasure to go see Amanda. She always provide the best customer service. Definitely worth going to wherever she is located.

I was there today and got helped by a young woman named Niki, and she truly went above and beyond to help me with my phone today, and I just truly appreciated her. So thank you again.

My boy David really helped my girl get her phone and he was really patient about the whole process, also kept us entertained while we waited for the Progressive Leasing to go through! He was able to get her the iPhone 14 and add her to my plan with no issues! Thank you David!

David provided great customer service. He convinced me to switch over from T-Mobile. Looking forward to future use with Cricket.

David made sure I had my new phone and was relentless in getting the process finished! Thanks Dave for the "New Hotness! " I love my new S20FE 5G!

Couldn't/wouldn't help me file a claim. I waited a half hour to be told me they couldn't help me with an insurance product they sold me.

I was in the store earlier this month and I was helped by Adriana. She was very sweet, she helped me upgrade to the S20 FE. I was looking for something with good storage and a great camera and she directed me to this phone and I love it so much already. She told me she’s been doing this many years and you can really tell because of her knowledge and professionalism. Thank you so much Adriana!

David was great! He was very nice and he knew what I needed when I didn't. He even helped me download my contacts onto my new phone. Excellent customer service!

Looking to buy for my family. They travel to Mexico quite often. Juan was amazing in all information and service given. I'm definitely going back next week and opening some lines. Thank you Juan.

Would Like To Give A Shout Out To Juan Vejar For Excellent Customer Service! All My Questions And Concerns Have Been Answered Thank You For Your Great Assistance, Assurance And Quality.

Juan made a very great experience getting a phone very smart nice young man very polite too! Recommend going to him for all your phone/service needs

Came in to the store for a question about my plan, Juan was able to help me
He was very patient and friendly made sure i was able to inderstand my options, he listen to my needs i feel lucky he was able to assit me, its nice to have approachable workers to help now

DO NOT BUY ANY PHONE ACCESSORIES

I have bought Cellhelmet liquid screen protector from Cricket (Tucson mall outlet), for $54+ (including tax). While selling, the guy said it has life time warranty and replacement. Within a month my phone screen got a dent. But when i went to the store with my sales receipt, they said they know nothing about any warranty! I contacted through email to cellhelmet customer care. They said they have no warranty to liquid screen protector that costs under $100.
My question is, then why are you selling things with a handsome price, through lie, to the customer?

Thanks to Juan I was able to get 4 lines for a way cheaper price! He is very professional, he is my dude to go see every time I need to go in! I will drive all the way from the south to see him for help or if I need an other phone!

Excellent experience at this location. Special thanks to amanda who was very helpful friendly and professional with her services