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Crown Insurance, Phoenix AZ

Address 2432 W Peoria Ave Suite 1072, Phoenix, AZ
Phone (623) 552-6896
Hours
Monday9:00am-5:00pm
Tuesday9:00am-5:00pm
Wednesday9:00am-5:00pm
Thursday9:00am-5:00pm
Friday9:00am-5:00pm
Website www.crowninsurance.com
Categories Insurance Agency
Rating 4.8 17 reviews
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Crown Insurance reviews

17
Sort by: date highest rated lowest rated most helpful
Lauren
August 28, 2023 5:24 pm

I have been using Crown insurance since I got my new car in March 2022. They have been so helpful with the process and understanding policies.
I worked with Grant and Trisha that have helped go above and beyond to give me the best policy for my needs.

Highly recommend them to get a cost effective and fast policy. They make it easy!

Karl
August 20, 2023 6:28 am

Awsome service, what a sweet, honest with big patience person. Excellent customer service and best knowledge, very friendly and understanding. Can't comment enough.

David
July 29, 2023 4:49 pm

Grant was extremely helpful with finding my client the right coverage. Great person to work with.

Majid
July 03, 2023 12:17 pm

Excellent service, provided me with a better insurance policy than others at half the price. Couldn't ask for a better representative than Trisha, who helped me get a much better insurance than I was looking for and received a quote within minutes, kept everything sweet and simple.

Colton
June 28, 2023 12:29 pm

Erwin found us the best prices and made sure we were taken care. Thanks, your work is greatly appreciated!

Carson
May 02, 2023 1:55 am

Trisha was able to help me shop for insurance with the same coverage. It lowered my 6 month premium about 500$ saving me a lot of money monthly.

S. Keem
April 24, 2023 5:51 am

I seldom write reviews, but my experience with Crown Insurance has been so horrendous that I felt it necessary to warn others. This company has proved itself to be the absolute worst in the car insurance industry.

From the very beginning, I noticed a stark difference between the pre-sales and post-sales attitudes. When signing up for insurance, the agents were all smiles and promises, but once they got their hands on my money, it was like flipping a switch.

Their customer service has been nothing short of a nightmare. I tried reaching out to them multiple times for a renewal, only to be met with long waiting times, unhelpful representatives, and a blatant lack of concern. It seems like they couldn't care less about actually providing the insurance coverage they promise.

The renewal process has been dragging on for months, and it's evident that they're doing everything in their power to process my request. It's frustrating and disheartening to see a company take advantage of people when they're most vulnerable and in need of support.

If you value your time, money, and peace of mind, I implore you to stay away from Crown Insurance. Their lack of professionalism, empathy, and basic decency is appalling. Trust me; there are far better options out there.

Rebecca
April 20, 2023 1:20 am

Trish is very detailed oriented and puts immense effort in to supporting her clients. She is also very nice and personable. She follows up and gets things done. I’m very happy to be clients of Crown Insurance.

Parci
March 29, 2023 4:32 pm

Trisha is amazing! She was so quick with my insurance quote and great with talking me through the process.

kim
March 13, 2023 2:19 pm

I have been searching for a more reasonable auto insurance rate and connected with Trisha Antell and was so impressed with both her knowledge and professionalism, I committed to accept her quote for my new auto insurance. Great follow-up and industry knowledge with consummate communication skills. Thank you, Trisha.

Angela
March 11, 2023 9:34 am

Trish Antell customer service is always A1. Always appreciate speaking with her and she helped me find a better policy with more coverage and less of a monthly pay. She so knowledgeable and responded very quickly to any concerns I may have had. She kind and sweet to speak with. I appreciate all the work she did for me. Happy customer!

Michelle
March 07, 2023 12:57 am

I was super impressed with Trish Antell. Erwin is our agent and he always does so well for us. Today he wasn’t available, so Trish helped us. She was fast and efficient for our needs.

Seven7i
February 15, 2023 3:27 am

Tried different insurance been with geico
For 3 years I was paying $255 for month Grown Insurance give me amazing price 174 for month and best customer services
Thank you

Sandra
February 11, 2023 12:36 pm

Trisha is wonderful. She's always very professional with a wonderful personality. She always responds back when she says she will. Trisha always has a positive attitude and truly goes beyond to help you. She is a real pleasure to work with.

Julie
January 26, 2023 12:25 am

I received AMAZING service from Grant. He was referred to me by a friend and did NOT disappoint. I was struggling with my old insurance company that I had for 26+ years, raising their rates to $51 more a month. Grant help with finding me a new low rate and working on my home insurance as well! Very easy to work with! Highly recommend!

Vi Vi
January 24, 2023 9:38 pm

Trisha A was beyond amazing. She listened to my requests and was able to give me everything I wanted and for $50 less than what I was currently paying. She is so responsive, very sweet to speak with and gets the job done. I highly recommend contacting her for your insurance. I’m so glad I was referred to her. She has been so helpful through this transition.

Jordan
January 15, 2023 6:10 am

Working with Grant was my best experience working with any insurance broker. He was fast and I had a great time talking to him about my policy and payments. This guys the real deal

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