CubeSmart Self Storage, Litchfield Park AZ

Very easy to rent on line, the facility is very clean I also stop at the front desk staff was very friendly.

The manager was the sweetest individual I have ever encountered in costumer service. It was a very personable experience from beginning to end.

I had a horrible experience, my items were stolen, the manager was nonchalant about my whole situation and did not care about what happened. I asked if I could speak with the owner she said no, I asked asked if she could help me take the correct steps to retrieve my stolen stuff she said no. Cassidy was the only pleasant person that spoke to me as a person. I personally think the manager needs demoted and guided on how to speak to people very sad but I highly don’t recommend this place. I usually never complain ever but my stuff was stole and they did not care at all. This was my first time using a storage unit and it was a bad experience. Hopefully they can hire a better manager to handle serious situations and care about what goes missing in her storage unit/facility.

The staff is really friendly and welcoming. The storage is really well kept, ventilated and clean.

The storage is kept clean and I love all of the security features. The moving in and out process was fast and easy.

Management is very accommodating, had to schedule a large move from AZ to the PNW and they worked to meet my time schedule.

The unit was very clean and we were able to get in and out with no issues it also was on the bottom floor and had AC.

We were recommended this facility by our realtor and I’m so glad we choose here! The service is top notch! The whole experience of renting here was so easy and smooth. We were able to secure a unit online while stated away a week before we moved. We paid a $50 start up free which included a $20 lock. When we got to the facility we used our passcode to get in the gate and building. The unit had a temporary lock on it that was unlocked with the passcode being provided to us in the email. Inside the unit was our new lock we purchased a welcome brochure and our storage locker information. The place is always clean and well lit inside. The AC works great and kept our items cool and safe. They have dollys you can use to help move boxes into the building. I felt very safe storing our items here and will absolutely be using them again if needed. Highly recommend!

CUBESMART is the best place to rent storage, has sufficient space large or small, rooms are climate control, prices are faira great feature and the staff are professional and awesome.

Nothing but a positive experience!
Staff at my facility is very knowledgeable, accommodating, and friendly.
My space was emmaculate when I opened the door.
Very Happy with my choice! Would definitely recommend to other's!

Staff were awesome! Helpful and polite. The facility was very clean. Accessibility was easy. Lighting provided.

Customer service here is 10/10 Shar was so helpful and kind in helping us find a unit that would best accommodate our belongings. Highly recommend this place to anyone needing a storage unit!:)

The facility is decent with lights inside the exterior units. I moved in shortly after opening in 2020 and had no issues for the first year or so. I stored inventory for a business so was at the facility frequently. However in the last 6 months, repeated rate hikes came with no notification. Our rate went up over 30% in the 18 months we were there. As of late, the grounds could use some cleanup and the bathroom is never clean and frequently lacking toilet paper, paper towels, or soap. Our unit was near one of the interior entrances so that does become a bit annoying when moving trucks are frequently parked in front of your unit's door.

Char is a person that help me from start to finish. She helped me rent my storage unit. Then when I was ready to move and clean out my storage unit with CubeSmart, Char was there to help me close out my account. I would highly recommend this specific CubeSmart.

The customer service at this location is amazing. The staff go above and beyond what is expected and are so helpful. I feel that the location is pretty secure and the hours of access were perfect for us.

I had a bad experience overall, the price changed on me from month to month. Granted I only had the storage room for 3 months. What really irritated me was they charged me for two months but couldn’t figure out why when I brought it up. They also didn’t refund the money for that second month. I changed storage companies this month due to the inconsistency.