CubeSmart Self Storage, Glendale AZ

Customer service was so kind. They helped make out stressful move a little more pleasant by the helpfulness and by working with our unique situation.

I would not recommend it. They placed a lock on my unit then couldn't find the key. Wanted to say it was my lock but it was there and it was noted. I had to pay twice for movers because of this and they didn't care. This place is only about the money nothing else. When you know you did something wrong acknowledge it and fix it or at least help. But they did neither and said if I didn't get it out or pay the next month they would put sense it into collections. Never again will I rent at this place. Penny was a great manager since she left it has been hell.

Ellen is the best! Very friendly and professional. She helped me out and was so sweet! I definitely recommend this storage location
i will be coming back because if her hospitality! Awesome job!

Have been storing for almost a year now. Price went up once. I pay more on the phone then sending payment by mail. Cheapest around though. Nice people too.

Ellen was a great help! She was thorough and honest when we asked what our best options would be! She helped us and talked through all the paperwork

Great service, had an issue with the unit & quickly placed in another one. Plus at a cheaper rate.

Took a tour of the units with one of the friendliest people I have met. The act of getting a storage unit is pretty standard, I have rented units from other places before. But her genuine kindness made the process enjoyable, and her ability to do her job made it quick. Deffintely not an NPC. I recommend getting a unit from this location if you're in the market for renting a storage unit.

Ellen has been amazing to work. She is very professional an extremely helpful in working with my needs. I highly recommend the storage facility!

Staff at the office were very helpful and extremely friendly. I am very happy with the service I received.

This is a second review that I am providing. The first was in regard to the people at this location that provided us with support. That was a 5 Star. They were very professional and helpful. This review is for Cube Smart - the company. We have rented a 10x10 unit for a little over 2 years. We were currently paying $233 a month. I stopped in the location to see if we could move to a smaller unit. The person working that day asked how much we were paying. She was shocked! She explained that Cube Smart automatically increases your rent each year. So having been a good, auto-pay customer for over two years, I had been rewarded with two price increases. She then explained that the current rates were as follows; 5x10 =$65,7.5x10 =$88 and a 10x10 (what we currently have) =$97. So we were paying $136 ($233-$97) more per month than we could be if we rented a unit today. That is 240% - almost 2.5 times more. If you or someone you know is renting storage from Cube Smart, I would suggest that you go there and see what their current rates are. So, as a longstanding, good customer, you aren’t getting the Cube Smart Shaft!

The people that work at Cubesmart have been so friendly and helpful. Never had a bad experience.

I truly Love renting and storaging my stuff here at CubeSmart. It’s been about 4 yrs Since the first day I step foot in the office it was nothing but good vibes from the people and the place. Penny was so nice, sweet, respectful, helpful, understanding and caring. Penny was a little lady she was so cute! She always had 5 stars in my book! Although she’s n longer there It’s Ellen now! She is just an amazing great lady! Since the day I met her to Change into a smaller unit a week ago, OMG let me tell you she (Ellen) has been the most helpful, respectful, funny, caring and patient with me being I had to change to a smaller unit and it’s almost 118 degrees and really hot.she has been patient in me moving my stuff which helps a lot and keeps more stress off of me! If 10 ********** were an option that’s Ellen! I would recommend CubeSmart to anyone needing to storage their stuff.

I've been renting a 10'x20' storage unit at this CubeSmart location (Dysart and Glendale Rd in Glendale AZ) since February 2022. The location appears secure, the gate has always been operable for me, there's adequate room to take in a pickup with longer trailers without having to do 3-point turns or long backins up maneuvers. I've dealt with the store managers on a couple occasions, and found them to be friendly and very helpful. I can't think of a single negative thing to say, TBH. We're satisfied customers.

Great location, very clean. Aaron works up front and is kind and professional. She made sure we had all discounts added. Highly recommend.

Miss Vicki is always very kind and professional. She is always very easy to work with, and made me feel like family. I am always greeted with a smile and and a can do attitude.

Very friendly and good prices. Great deal.
Updat on review. Best customer service you will ever get.